Project Manager Management

Carole L. Swift, PMP

**@***********.*** Cell: 623-***-****

Project Manager

Leadership / Strategy / Execution

A PMP certified project manager with over 15 years of project management experience in software design, website design and development, web marketing, e-commerce, marketing creatives, articulating project goals, objectives and outcomes. Extensive knowledge in PM processes/protocols for multiple IT projects to include PM Methodologies (Waterfall, Lean, Kanban, Agile, Hybrid). Experience leading teams, both in house and offshore in software design, application development, strategic website design and development and creative materials. Specialize in end-to-end oversight for project development with strong planning and organizational skills. Manage stakeholder identification, requirements gathering, issue management, status reporting, monitoring tasks and implementation while staying within the defined sizing and scope of the project. Increase revenue by continuing relationships with clients and offering adhoc services for continued growth.

Core Strengths

Effective leadership and teamwork skills

Experience in Agile/Scrum methodology

management

Experience with Trello, Clickup,

Monday.com, Jira, Basecamp Workfront,

and Asana project management software

Extensive knowledge of Web Industry

Mobile application development oversight

Proactive decision making with little to

no supervision

Experience with creating project

documents

Ability to prioritize

Excellent communication skills with

internal and external teams

Excellent written and verbal communication

skills

Proactive approach to risk management

UX/UI web technologies

Monitor timeline, budgets and workflow

Ability to multi-task and manage multiple

projects at a time

Facilitate team/stakeholder meetings

Strong customer service -

Time management skills

Strong attention to detail

Excellent Client Facing

Resourcing teams

Web Strategy and execution

PMP Certification #2312076

Informatica –Senior Project Manager Web (Contract) 02/2023 – 07/2023

Project Manager of Web Team for

company wide website, and special event

website for a software development

company.

Managed intake, review, triage, and web

traffic requests, ensuring that requests

are acknowledged, planned into bi-

weekly sprints, and business partner

reviews and sign-offs are secured

Work closely with business partners and

web developers to determine and

document project requirements, define

project scope.

Mobile application development oversight

Key planner and executor of front end web projects including interactive tools and web page builds;

manages the full lifecycle from inception to

production, through quality assurance.

Manage major Event website with daily changes

during events

Manage daily stand up meetings, ensuring that

team members are accountable for results, and

impediments are removed.

Experience with Adobe Experience Manager, Teams, Figma, Workfront, Jira, IT projects, Power Point

Maintain master calendar of weekly web content

updates and liaise with web developers to ensure

those updates are implemented

High Performance Creatives - Glendale,

AZ.

2008 - 2022

Senior Project Manager

IT Project Management in Branding, Marketing, Digital marketing experience, Website design and development to include UX and UI design, mobile app development, e-commerce, education platform development, internet marketing, maintaining site content and search engine optimization. Excellent stakeholder communications.

Communication with customers providing

excellent customer service from inception

through execution and long term

relationship growth

Interpreting the customer’s vision for

their branding and online marketing

needs to a diverse team of graphic and

programming specialists

Collaborating with creative and technical

teams

Project resource planning

Manage multiple projects simultaneously

Develop project plans, scope documents,

schedules and forecasting resources

Strong ability to identify and resolve

risks/issues/change

Lead teams in software development

Project Management

eCommerce platforms to include Open Cart

SEO

Primary Hub Corporation - Scottsdale,

AZ.

2005 - 2008

Project Manager of Web Development /

Web Design Agency

Responsibility for, but not limited to, providing superior customer service to a national customer base of small to medium sized businesses and celebrities. In addition I was also responsible for overseeing the marketing, design/ creative and development efforts of multiple projects. Implemented PM tool Basecamp into project management with internal team.

Managed complex web projects for

Primary Hub, the #2 rated web

design/development agency by the

Phoenix Business Magazine

Effectively coordinated the efforts of

project team members

Managed web development projects by

interpreting the needs and wants of the

client to the team of designers and

programmers

Improved and nurtured client relationships and

increased new business within existing

accounts through consultative sales

Supervised the web development projects from

inception to implementation ensuring a

successful delivery for the clients business

needs

Supported senior leadership in interactive

marketing pursuits

Team building skills

Computer Skills

Internet/ Web Design and Development

Adobe Suite

Coding experience with HTML, CSS, PHP

Experience with various Project

Management Tools

Remote Work experience

CMS

Google Sheets

Figma

Excel

Strong knowledge of Microsoft Office

FTP

Search Engine Optimization

Graphic Design

Strong Interpersonal skills

Project Management

Experience with various software systems

Team Gantt

Microsoft Office

Power Point

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