Customer Service Atlanta Ga

Kaipreesha Smith

** ********* ****** **** *******, Georgia 30390 470-***-**** *************@*****.***

Position Summary

I am an experienced Customer Service professional with exceptional cashiering and a people skill who seeks to acquire a challenging position which encourages diverse responsibilities and provides exposure and opportunity to develop new skills.

Skills and competencies

Strong and effective communication skills to provide high quality customer service

Ability to uphold a high level of professionalism when presented with an uncomfortable situation.

Ability to adapt and respond well to change while maintaining a well-organized work environment

Employment History

The buck head grand

Concierge november 2022- june 2023

Greeting guests

Manage guest complaints

Manage mail and deliveries

Change all caps to upper & lower case

The fresh market atlanta ga

Cashier server march 2023-august 2023

Provided professional customer service & support

Provided professional customer service

Sanity clean up

Team member training

Hearst buckhead, atlanta ga

Concierge november 2022- june 2023

Provided professional customer service & support

Virtue Lounge, Duluth, GA

Bartender October 2019 - September 2022

Be attentive to cocktail recipes to ensure that they are properly made for the guests

Actively listen to customers to ensure that their orders come out correctly.

Maintain a clean work environment that appeals to the customer.

Three Dollar Café, Tucker, GA

Head Bartender July 2014 - October 2020

Provide excellent customer service to ensure that guests have a pleasant dining experience.

Oversee the inventory of the bar to ensure integrity

Train new bartenders to acquire the knowledge and skills needed to provide excellent product delivery and customer service

E-works Market Research, Lawrenceville, GA

Market Supervisor April 2010 - June 2018

Assist management in establishing and maintaining the best practices for the team work site

Assist the marketing management team in the recruiting and hiring process.

Provide performance management duties as assigned

Estimate activity levels to develop work schedules and assignments.

Education

Georgia Gwinnett College From xxxxx to xxxxxx

Lawrenceville, GA

Area of study xxxxxxx

Awards: Any awards, achievements, or honors you have received

Certifications: Licenses and other proof that you are able to do the job

Volunteering Experience: Past or current volunteer positions

Memberships: If you belong to any professional organizations, you may want to list them

Interests and Activities: While this section is not necessary, if you participate in any impressive clubs or teams, it can help fill out your resume

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