BRITTANA CARTHAN
**** ******** *** ******** **** 43211
614-***-**** phone number
Email:brittana *******@*****.***
Skills Summary
Customer service representative inbound and outbound calls representative retail customer service
Education
High school diploma/graduation date June /2009
Graduation G.P.A 3.0
Experience
Gap Inc Old Navy
Retail customer service representative
Start March 2021- June 2022
Tidy up all positions assigned help customer in and out of the store also curbside pickup assistance to all customers, training assistance to new associates, answering calls as needed assisting customers request.
TORRID CALL CENTER
Start November 2021-Jan 2022
Inbound calls only help customers shop online as well as placed they’re orders for them assistance for customers who could did not receive package on time send them in the right direction to retrieve they’re orders.
SAFELITE AUTO GLASS SOLUTIONS
Start Jan 2020 – August 2021
Take inbound /outbound calls scheduling appointments for customer auto glass as well as
Sell windshield wipers to call customer who bought new windshields assistance to all companies including insurance companies to place auto glass replacements and repair.