Customer Service Representative

Pauline Clark

***********@*****.***

**** * **** **. ******* NE 68504

402-***-**** fax: 402-***-****

OBJECTIVES

To obtain a challenging and professional position with a company that capitalizes upon my past customer service and date entry experience.

EDUCATION

HS-GED

Lincoln High School

My Ged 2022 Completed ged

EXPERIENCE

AMERITAS LIFE INS 08/18/22--PRESENT

REMOTE CUSTOMER SERVICE (DENTAL & VISION)

ASSISTED POLICY HOLDERS WITH CLAIMS, QUESTIONS OF COVERAGE

ANSWERED DENTIST QUESTIONS REGARDING COVERAGE AND CLAIMS

PROCESSED CLAIMS

NTTDATA (LUMICO LIFE INS) 04/2021 to 04/2022

Remote CSR

Assisted policy holders making changes to policies.

Took payments.

Explained coverage.

Completed death notice and claim.

RetailDatallc 07/2014 to 03/2021

Data Collector

Performs retail store audits.

Verifies location inventory, and prices of assigned retail stores with scanner, monitor, making reports.

CLARKS TAX SERVICES 02/1985 to Present

Owner/Tax Specialist

Prepares personal tax returns filings, accredited with the IRS

Dr. Leonards/Carol Wright Gifts 02/2016 to 06/2017

Full Service Customer Service

Worked from home as a customer service representative.

Took customer complaints, solved problems, tracked orders, processed returns, and took phone orders.

LDiscovery llc 03/2012 to 11/2016

Performed legal coding from home

Prepared documents for attorneys in legal cases in preparation for court hearings

SKILLS

Typing, excellent computer skills

Superior communication skills

Highly efficient, with excellent time management skills

PAULINE M. CLARK

PAULINE M CLARK

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