Customer Service Data Entry
Resume:
Starleen Hall
**************@*****.***
Jacksonville, FL
Skills
Certified Phlebotomist
Effective Communication
Safety Conscious
Knowledge of Medical Equipment
Data Entry
Team Player
Work Experience
A1A Parking - Parking Attendant/Cashier Jacksonville, FL 11/2021-Present
Issuing tickets: Parking attendants issue tickets to drivers who violate parking rules or don't have a valid permit. They may attach the ticket to the car's windshield or send a PCN in the mail
Monitoring parking areas: Parking attendants monitor parking areas for safety and security and may use CCTV systems. They also report hazardous conditions or violations.
Coordinating vehicle traffic: Parking attendants help prevent accidents and improve vehicle flow.
Collecting fees: Parking attendants collect payments from customers when they exit the parking structure.
Hardees Restaurant – Cashier/Server Jacksonville, FL 10/2023-11/2023
●Demonstrated exceptional customer service skills by efficiently handling transactions and addressing customer inquiries.
●Maintained a clean and organized work area, ensuring compliance with hygiene and safety standards.
●Collaborated with team members to achieve efficient and smooth operation during peak hours.
●Worked effectively with team members to ensure smooth operations.
●Demonstrated efficiency in handling tasks and responsibilities during peak hours.
Pacesetters -Cleaning Technician Jacksonville, FL 11/2022-09/2023
●Collaborated with construction crews to schedule and coordinate cleaning activities to minimize disruption to ongoing projects.
●Conducted thorough cleaning and sanitation of construction sites, including debris removal, dust control, and hazardous material disposal.
●Operated and maintained cleaning equipment, such as industrial vacuum cleaners, pressure washers, and chemical cleaning agents.
●Implemented safety protocols to ensure a clean and hazard-free environment for construction workers.
●Monitored and adhered to environmental regulations and disposal guidelines for construction waste.
Self Employed- Admin Clerk Jacksonville, FL 02/2015 - 02/2020
●Answered phone to take messages or redirect calls to colleagues. Maintained records.
●Exceptional customer service through direct communication with clients/team members.
●Utilized two-way radios and hand signals to coordinate communication between equipment operators.
●Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
●Maintained clean, safe working environment by removing debris from job site prior to shift completion.
●Used picks and shovels to dig, spread and level dirt and gravel. Operated overhead lifts.
Captain D's - Cashier Team Lead Jacksonville, FL 08/2010-10/2013
●Answered customer questions and provided store information.
●Assisted with training new cashiers and customer service team members to increase speed of onboarding.
●Processed payments promptly for customers to exceed productivity standards
●Learned roles of other departments to provide coverage and keep store operational.
Education and Training
Affordable Training PCT Certification-08/2024
Jacksonville, FL
References upon request
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