Instructional Design Project Management
Resume:
Troy Frank Burkman **********@*****.*** 512-***-****
Experienced senior professional in Instructional Design & Training, adept at leading teams to develop innovative learning solutions.
Skilled in instructional design methodologies, LMS administration, and project management.
Proven track record in curriculum development, direct sales of services and effective training program design.
EDUCATION/TRAINING/CERTIFICATION
Master of Science: Healthcare Administration, Southern New Hampshire University, Manchester, New Hampshire, Oct 2024
BA: Art, University of Texas at Austin, Austin, Texas, May 1995
TECHNICAL ENVIRONMENT
Skills: Leadership and team management, Excellent communication and interpersonal skills Strategic thinking and decision-making ability Adaptability to changing priorities and requirements, Strong problem-solving and analytical skills Curriculum development and training program design, Cornerstone, SABA, SumTotal LMS experience, Proficiency in graphics & Adobe Creative Cloud, Advanced knowledge of instructional design theories and methodologies. Blooms, Addie and Kirkpatrick, Project management skills, and optimization mgmt, Articulate Storyline 3, Camtasia, Moho, and Videoscribe, Professional Animator, Axonify and Vyond
MAJOR ASSIGNMENTS
United Healthcare, San Antonio, TX May 2022 – Jul 2024
Associate Director Digital Instructional Design & Training Specialist
Responsibilities:
Led the development and implementation of innovative instructional design strategies resulting in a 45% increase in employee engagement and knowledge retention. Performed all development and ID work- no direct reports.
Oversaw and created a comprehensive training program for a diverse workforce, resulting in a 15% reduction in onboarding time. Utilized Camtasia, Speechelo, After Effects and Articulate Storyline.
Collaborated with cross-functional teams to assess training needs and develop customized learning solutions aligned with organizational objectives and necessary modalities.
WellMed Medical Mgmt., San Antonio, TX Jan 2020 – May 2022
Manager of Instructional Design & MAGIC
Responsibilities:
Managed a team of instructional designers and trainers to ensure high-quality deliverables and consistent adherence to instructional design best practices.
Spearheaded instructional design initiatives for diverse learning and healthcare needs.
Implemented MAGIC methodology to optimize training outcomes, resulting in 300% growth.
Designed and created comprehensive eLearning modules, courses, and assessments from inception to completion using Articulate Storyline, Rise 360, Camtasia, Adobe products and Vyond, resulting in highly engaging & effective award-winning learning experiences.
Orchestrated cross- functional collaborations to streamline content development processes and grow intakes from 200 to 2500. Championed integration of technology for interactive e-learning solutions and Learning Management Systems. Evaluated and refined instructional strategies based on performance and data analytics/Metrics.
Implemented learning management systems to streamline training processes and track employee progress, resulting in a 25% improvement in training efficiency.
WellMed Medical Management, Inc., San Antonio, TX May 2018 – Jan 2020
Sr. Instructional Designer
Responsibilities:
Created engaging and interactive learning experiences for diverse healthcare audiences
Used Camtasia for video editing, Articulate Storyline for eLearning, and Google suite and Sharepoint for business documentation.
Created Videos and animation, modules, Job aids, Quick Reference Guides and 1-pagers.
Collaborated closely with subject matter experts (SMEs) to ensure content accuracy and relevance.
Leveraged multimedia tools and technologies to enhance learning delivery. Kaltura, AWS, On24 & SharePoint
Conducted comprehensive needs assessments and evaluations to refine training programs.
International Business Machines (IBM), San Antonio, TX Feb 2000 – May 2018
Learning Developer/Program Manager/PM
Responsibilities:
Program Manager/Project Management for IBM Brussels Learning & Development team for 5 years.
Brought in $2 Million in revenue each year as Direct Sales to Spain, Mexico and NY accounts for IBM Belgium.
Managed multiple learning development projects concurrently, ensuring timely delivery and quality.
Partnered with project managers and stakeholders to propose, design, deploy, and support learning solutions and associated business processes.
Determined sales for services and provided RFP input as a sales consultant.
Utilized Agile & Design Thinking project management methodologies to plan, execute, and monitor project activities and program execution. Performed Data analysis using Power BI and custom reporting tools.
Developed and maintained project documentation, including timelines, budgets, and all resource allocations. Reviewed, coordinated, and communicated product and system releases to end users and support teams so that impacts and actions could be delivered in a timely manner. Utilized Jira and Agile methodologies.
Led the Level One Certified Webcast team to produce live webcasting and webinars, and live video shoots globally. Cost-recovery services produced 300% profit in one year.
Austin Community College Traditional Disney Animation/3D Animation/Rendering Techniques Feb 2000 – Jul 2006
Adjunct Faculty/Professor
Responsibilities:
Developed curriculum for Introduction to Multimedia, Traditional Animation, 3D Graphics & Rendering Techniques, and 3D Animation.
New curriculums increased enrollment by 30%.
Assisted with budget, layout, course content and computer equipment recommendations for computer labs.
Created direct ties to Walt Disney Animation Studios in Orlando, FL for hiring and recommendations.
Facilitated and taught college courses, installed render farms, and kept the program on the cutting-edge of gaming, television production and film industry best practices and applications.
I have 2 PATENTS, have won several awards from BrandonHall and SXSW multimedia festivals and am a published Author. Portfolio can be found at: http://troyburkman.com
Contact me: **********@*****.***
23522 Woodlawn Ridge
San Antonio, Texas 78259
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