Retail Sales Software Support

Jay Patel

289-***-****

********@*****.***

Hamilton, Ontario

Education

Computer System Technician - Software Support Sep 2018 - Dec 2020 Mohawk College • Hamilton, Ontario -> GPA: 75

XII – Gujarat Board, Sahjanand School of Achiever, Gandhinagar-> GPA: 89 June 2015 - Apr 2017 X – Gujarat Board, J.M. Chaudhary School, Gandhinagar -> GPA: 91 June 2014 - Apr 2015

Work Experience

Trader Oct 2021 - Present

Self-employed • Hamilton, Ontario

• Reviewing financial periodicals, stock and bond reports, business publications and other material.

• Buying and selling stocks, commodity futures and other securities at stock exchanges.

• Developing trading strategies by reviewing investment information and monitoring market conditions.

• Managing self-programmed trading journal to track performance.

• Implementing risk management strategies and preservation of capital.

• Preparing reviews of portfolios’ positions.

Retail Sales Supervisor Oct 2018 - Apr 2022

Petro Canada • Burlington, Ontario

• Supervised and coordinated sales staff and cashiers.

• Authorized payments and the return of merchandise.

• Resolved issues that may arise, including customer requests, complaints and supply shortages.

• Maintained specified inventory and order merchandise.

• Prepared reports regarding sales volumes, merchandising and personnel matters.

• Hired and trained or arranged for the training of new sales staff and monitor and report on performance.

• Ensured the visual standards and image of the store are maintained, such as store displays, signage and cleanliness.

Areas of Expertise

Scholastic Achievement

• Developed mini-paint and e-commerce website with all the functionality required, received 100%.

• Participated and won virtual business competition which lasted for 4 months, during Sem 2 in Business Fundamentals.

• Topped respective academic institutions in both Class X and Class XII board exams.

Extracurricular Activities

• Cyber Security Club, Mohawk College

• Cellar Gaming Club, Mohawk College

• Technical Support and Troubleshooting

• Exceptional Communication Skills

• Identifying and Resolving Problems

• Multitasking and Attention to Details

• Effective in Fast-Paced Environment

• Strong Teamwork and Leadership Skills

• Complaints Resolution and Ticketing

• Protocols and Theft Prevention

• Cash Handling

• Basic Accounting and Bookkeeping Skills

• Inventory Management

• Product Management and Backorder

• Scheduling, Training and Onboarding

• Marketing and Upselling

• Merchandising and Promotions

• Maintaining Safe and Clean Environment

Contact this candidate