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Data Analysis Customer Service

Location:
Kansas City, MO
Posted:
October 22, 2024

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Resume:

FRED ARCHER, M.A.

**** **** **. ****** ****, Missouri 64112 816-***-****

********@*****.***

SUMMARY OF QUALIFICATIONS

Goal-oriented, accomplished financial specialist and business researcher for financial, retail and insurance industries. Significant experience in management, data analysis/data mining, financial analysis, business optimization, and company specific modeling with areas of expertise in:

Building relationships Dynamic communication Effective presentations Problem solving

In-depth data analysis Business/Marketing Research

Identified by various companies as consistently being one of their leading performers, continually exceeding expectations, and being an extremely flexible and key contributor in all regards.

PROFESSIONAL EXPERIENCE

Lowe's, Kansas City

Multi-Department Manager, 2021-2022

Manage multiple departments to over 40% growth YTD Responsible for daily and weekly management reports Leader in sales growth, ordering, customer service

ADS Kansas City

Data Solutions Consultant, 2014-2024

Perform research projects for various small research entities.

Served as trusted adviser and executive consultant regarding confidential and public

financial matters for multiple area companies.

PROFESSIONAL EXPERIENCE (CONT.)

Prepare statistical analysis and operational reports for all levels of executive boards, administration and middle management.

Provide data analysis and consulting projects specific to growth strategies that support short and long-term senior management decisions.

Present new strategies and innovative ideas to senior-level business leaders. Coordinate various details surrounding programming, data analysis, data mining, and report compilation necessary to provide exceptional reporting documents as a basis for strategic planning.

AIS, Kansas City

Investment Strategist, 1999-2014

Individually created start-up environment working with limited resources. Managed growth of an investment portfolio that consistently and cumulatively exceeded the average annual growth rate of the S&P 500 for over a decade. Utilized and enforced strong analytical skills to identify individual company/stock growth potential considering relevant market risks.

Worked collaboratively with team members to develop and identify various investment opportunities based on best practices, cumulative research and analysis.

Hallmark Cards Inc. – Kansas City

Business Research Sr. Analyst, 1990-1999

Designed, supervised and managed supermarket database using SAS programming, data analysis and data mining skills.

Developed tailored presentations, provided expert analysis and consultations necessary to secure new and retain existing clients, which aided in capturing over

$250 million annually in customer purchases.

Implemented various market research studies and reports for multiple product lines, sales, specific chains, and senior management.

Blue Cross and Blue Shield of Ohio

Marketing Relations Analyst, 1987-1990

Developed renewal presentations employing SAS programming skills for the sales

team in order to retain existing clients and obtain new business.

Managed various projects ranging from individual claims analysis to total hospital volumetric studies.

EDUCATION/CERTIFICATION/COMMUNITY

Bowling Green State Univ. - Master of Arts, Geography

Northwest Missouri State Univ. - Bachelor of Science, Economics/Geography Professional Development/Technical Skills

Proficient with SAS programming, SAS Enterprise & Data Minor, familiarity/exposure with R and Python open source languages, SQL, MS-Office, MS-Excel, MS-Project

Visitation parish church member since 2004. Volunteer involvement with various coaching and church related activities. Knights of Columbus member.



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