Service Representative Customer

Ana Mary Garcia Sanchez

***********@*****.***

HALLANDALE, FL

786-***-****

EXPERIENCE

Customer Service Representative in CAO Bakery and Cafe since

August 2023 to present.

1. Produce sales and helped with the training and development of 20 employees to

maximize production.

2. Handled all incoming calls from clients in order respond to inquiries and orders.

3. Reviewed information provided by clients for accuracy and corrected any

discrepancies.

4. Handled day-to-day operations and provided professional service that led to

repeat customers and referrals.

5. Built and maintain strong relationships with clients in order to promote

continue growth by providing information and changes to prices or promotions.

6. Maintained constant communication by following up with the client to ensure their satisfaction and any suggestions in order keep happy customers

8. Responsible for billing and payment of all completed purchases

9. Preparation of daily report of the sales.

10. Assist customers and staff with questions related to service and problems with their orders.

11. Processed and monitored new implemented procedures..

English Teacher since 2017 to July 2023

Education and Certification: Bachelor Degree in Teaching English as a second

Language, Cuba. High School Diploma CUBA.

Tools

1. Proficient with computer applications including various versions of Microsoft

Windows, Microsoft Office.

2. Able to quickly learn and use computer based applications.

3. Able to adapt quickly to diverse customers and problem scenarios.

4. Enthusiastic, self-motivated and goal-oriented.

5. Accurate and detail-oriented.

6. Strong analytical and organizational skills.

7. Fluent in English and Spanish

Contact this candidate