Customer Service Associate
Resume:
Leslie Martinez
Garland, TX *****
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
Toddler Teacher
Whistle Stop Station Private School - Richardson, TX April 2022 to Present
Customer Service Associate
Walmart - Dallas, TX
August 2019 to Present
• Respond to customers complaints and questions
• Handle issues of returns, exchange, and refund.
• Maintain a balanced cash drawer
• Handle request for money orders
• Process payments via cash or credit card
• Educate customer on products and pricing
• Create customer database
Cashier
The Adolphus Hotel - Dallas, TX
June 2021 to September 2021
Cashier, check in vehicles keys. Make sure customers pay the right amount of nights or hours they stayed to be charged.
Cashier/Crew Member
McDonald's - Garland, TX
February 2017 to July 2019
• Maintained a fast speed of service, especially during rush times
• Take orders from customers and input their selections into the restaurant’s computer systems
• Assemble orders on trays or in bags depending on the type of order
• Count down register at the end of each shift and deposit money in the safe
• Clean station thoroughly before, during and after each shift
• Respond to guest questions, concerns and complaints and make sure they leave satisfied
• Follow all restaurant safety and security procedures Education
High school or equivalent
International Leadership Of Texas - Garland, TX
Skills
• Customer Service Skills (2 years)
• Attention to detail
• Cash Management
• Team Leader
• Basic Computer Skills
• People Person
• Quick to learn
• Time management
• Spanish
• Teaching
Additional Information
Bilingual- Spanish
Contact this candidate