Human Resource Manager
Resume:
PATRICK KIMOTHO WAHOME
TELECOMMUNICATION AND IT SPECIALIST
• Nairobi, Kenya. (willing to relocate)
072******* ********@*****.***
linkedin.com/in/patrick-kimotho
PROFESSIONAL PROFILE
I am a hardworking and dedicated IT specialist with more than 5 years of work experience in this field. I have worked as AI Data labeler, NOC engineer, ICT consultant, lead trainer, operations manager.
I have BSc telecommunication and information technology degree from Kenyatta University. I scored an A plain in my high school certification exam.
CORE SKILLS
•AI data labelling • Image Categorization
•Bounding Box • Text tagging
• Team player
• IT support and training
CAREER SUMMARY
Nov 2023 - Present Cloudfactory Ltd, REMOTE
AI Tutor
Key Responsibilities
•Data entry and digitalization- Accurately inputting and updating data into various databases and systems
•Collaborating with team members to prioritize tasks and meet deadlines
•Audio transcription and receipt transcription
•Maintaining confidentiality and discretion when handling sensitive data
•Data analysis
•Financial documents transcription
Jan 2020 - Dec 2023 Ritukesh Enterprises, Nairobi
Operations & IT Support
Key Responsibilities
1.Setting up various systems in the organization to ensure a system approach to every process in the organization.
2.Installing and configuring computer hardware, software, systems, networks, printers and scanners
3.Monitoring and maintaining computer systems and networks
4.Responding in a timely manner to service issues and requests
5.Providing technical support across the company (this may be in person or over the phone)
6.Setting up accounts for new users
7.Repairing and replacing equipment as necessary
April 2016- Dec 2019: COM21 Ltd, Nairobi
ICT Consultant
Key Responsibilities
I.ICT trainer of the trainer across the country. I traversed more than 20 counties doing training to all stakeholders
2.Team leader- I lead a team of about 50 field technicians in deployment of ICT devices in schools
3 Installing, configuring, upgrading and repairing PC hardware and software
4.Supporting the Kenya National Library Service network infrastructure and services like the LAN 5 Managing the installation of new versions of the systems.
Aug 2014 - Jan 2015: Wananchi Group Ltd, Nairobi
NOC Engineer
Key Responsibilities
1.Consistent and proactive monitoring and troubleshooting of all network infrastructure Satellite/CabIe Tv, Data Centre, I-AFC, CPON.
2. Administering first-level troubleshooting and support
3.Providing confirmation of issues and events.
4. Outage/degradation detection and notification to relevant teams within the stipulated timelines
5.Logging in tickets and ensuring they are closed once the issue is resolved.
6. Follow-up every outage noted to ensure that it is resolved within defined SLAs.
EDUCATION
BSC Telecommunication and Information Technology I Kenyatta University I Nov 2011 - Dec 2015
Kanjuri High School I Feb 2007 - Nov 2010 I graduated with an A plain (81/84 points).
CERTIFICATION
1. Python for data science certification by Intellipaat Academy -27th March, 2024 2. Data Science Certification by Intellipaat Academy- 7th March, 2024.
ADDITIONAL
Hobbies & Interests
Reading, sports team, Fitness, Travel.
References
Samuel Maina
Team Leader at Cloudfactory
James Cikomo Njama,
Lecturer KCA University *************@*****.***
John Musila
ICT manager, COM21 ltd *******@**.**
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