Customer Service Administrative Assistant
Resume:
Tikisha Clark
Columbus, OH *****
***************@*****.***
I am very enthusiastic, driven, resilient and have been able to conquer any task that has been placed in front of me. Have worked in many different realms, so I am a all around rounded person with lots of experience
Authorized to work in the US for any employer
Work Experience
Key Holder
Dollar General-Columbus, OH
August 2022 to March 2023
• To stock Cash out customers and maintain a clean store Plastic Extrusion Operator
Engineered Profiles LLC-Columbus, OH
May 2021 to February 2022
To keep my machine running and processing the product we are currently making change the color change the dies for the amount of 12 hours and hopefully without any hiccups Crew/Crew Leader/ manager
Volunteers of America-Columbus, OH
August 2019 to March 2021
To open and close the store to count down registers do paperwork assigned test to employees keep the store floor clean process clothing Price clothing among other things Senior Collections Representative
iQor-Columbus, OH
September 2008 to May 2011
My job was to manage accounts build a healthy for poor with my customers come to some type of resolution instead of a payment plan to resolve their accounts Executive Administrative Assistant
APDS-Columbus, OH
April 2008 to August 2009
To assist the director answer phones send memos file organize schedules and many more things basically get done what needs to be done whenever required
Bartender and Cocktail Waitress
Metros on Hamilton-Columbus, OH
May 2000 to August 2003
My job was to serve customers drinks upsell items like our food menu also work the floor and take drinks to customers tables open up the bar and close tomorrow Education
Some College in Public communications
Kent State University at Kent - Kent, OH
June 2000 to June 2003
Skills
• Plastics Extrusion
• Typing
• Customer service
• Can speak some Spanish
• Able to assimilate in any environment
• Highly motivated and dedicated
• Strong work ethic
• Hospitality (10+ years)
Assessments
Management & leadership skills: Impact & influence — Proficient October 2024
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Retail management — Proficient
August 2024
Managing staff, customer relationships, and finances in a retail environment Full results: Proficient
Sales skills — Proficient
August 2024
Influencing and negotiating with customers
Full results: Proficient
Work motivation — Proficient
September 2024
Level of motivation and discipline applied toward work Full results: Proficient
Call center customer service — Completed
August 2024
Demonstrating customer service skills in a call center setting Full results: Completed
Work style: Reliability — Proficient
September 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient September 2024
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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