James Martin
Admissions representative
Hercules, CA 94547
**********@*****.***
Willing to relocate to: Northern, California
Authorized to work in the US for any employer
Work Experience
Admissions representative
Academy, art university-San Francisco, CA
March 2017 to October 2023
Assist prospective students with the enrollment process, reviewing the curriculum, the cost of attending the University, and assisting them with the paperwork for processing in the programs of their choice Account Manager/Inside Sales
Wyndham Vacation Ownership-Las Vegas, NV
April 2016 to March 2017
Consult with current timeshare owners to access the needs of upgrades on the owners account membership with the vacation club. Once the accessment is complete then I recomend the right upgrade for their vacation needs. Once the type of upgrade decieded I help the owner complete the nessecary paperwork and submit to the financial paperwork.
PROFESSIONAL EXPERIENCE:
SolarCity
6671 Las Vegas Blvd. #300
Las Vegas, NV 89119
Project Manager/Inside Sales
June 2014 to March 2016
Consult with perspective solar customers about the process it takes to transition into solar as an alternative utility source. Review the various programs SolarCity offers to its customers, review the customer's current utility bills as well as access their home through Google Maps to discern if that customer would be a good fit to benefit by going solar. If the customer qualifies and solar is a benefit for the customer I then assist in a solar design of the solar system, review final agreement with them, walk them through the sign process and manage the project through system install.
PROFESSIONAL EXPERIENCE:
Diamond Resorts Int.
10600 W. Charleston Blvd.
Manager: Alex Brewer
Phone Sales/Marketing
San Joaquin Valley College
February 2012 to April 2014
Professionally present an array of mini vacation packages to guess, members, and owner. Explaining in detail the benefits and features of our various vacation packages so the client can make an informed decision as to whether or not the vacation package in question meets their travel needs. I also build out the
Reservations using our clarity booking program to secure travel dates. PROFESSIONAL EXPERIENCE:
High School Admissions Representative
San Joaquin Valley College-Rancho Cucamonga, CA
August 2010 to December 2010
August 2010 to December 2010
Professionally council our student body, with decisions on their curriculum. I also maintain records of their progress and achievements. I interview prospective students and explain the benefits of attending our campus as well as complete needed enrollment and contract paperwork to insure the student's enrollment.
I was the number one high school representative until I got sick and was unable to continue my employment.
Argosy University
646 Brier Dr.
San Bernardino, Ca. 909-***-****
Director: Detroit Whiteside
Assistant Director of Admissions
Professionally council
April 2007 to July 2010
our student body, with decisions on their curriculum. I also maintain records of their progress and achievements. I interview prospective students and explain the benefits of attending our campus as well as complete needed enrollment and contract paperwork to insure the student's enrollment. Assisted Mr. Whiteside with the evaluation of the admissions staffs performance. Career Service Coordinator
United Education Institute-San Bernardino, CA
August 2004 to March 2007
Assist our student body in finding employment if the fields of Pharmacy Technician and Medical Billing and Coding programs. I also built relationships with various employer groups, to provide extern and employment opportunity for our graduates.
Admissions Representative
Computer Education Institute-Riverside, CA
February 1999 to July 2004
Professionally council our student body, with decisions on their curriculum. I also maintain records of their progress and achievements. I interview prospective students and explain the benefits of attending our campus as well as complete needed enrollment and contract paperwork to insure the student's enrollment.
Customer Service Representative
Blue Cross Health Plans
April 1980 to September 1999
I answered an average of 80 inbound calls a day from customers, providers, and employers concerning their health care coverage. Everything from office visit, ER room, and hospital coverages were given just to name a few. I verified coverage, submitted necessary paparwork to our claims department when adjustments on claims were in order. Followed up with answers to customers if I couldn't solve the problem on the first call.
Account Executive (Sales & Marketing Representative) Aetna Health Plans-Loma Linda, CA
November 1994 to January 1999
I tenaciously canvassed assigned territory, to scout for various marketing and sales opportunities. Using Dunn & Bradstreet list, as well as business cards from cold calls. I telemarketed potential employer groups, schedule presentation appointments, I explained health insurance plans to employer groups. I did paperwork to install newly sold groups into the computer system, and open enrollment meeting with employer groups.
Education
Bachelors of Arts in Communication
California State University - San Jose, CA
Skills
• Customer Service (10+ years)
• Sales (10+ years)
• Database management
• Google Docs
• Customer support
• Analysis skills
Certifications and Licenses
Driver's License