Keona L. Jackson
**** ** **** ****** ***. **A Greenville, MS 38701 662-***-**** ******@*****.***
Objective: Seeking a position where I can utilize my proven people oriented skills to develop and promote a positive work environment, which will allow me the opportunity to apply my business and education experience to assist the company in the accomplishment of its goals.
Education: Mississippi Valley State University, Itta Bena, Mississippi
2008-2013 Business Administration/Organizational Management Degree May 2014
Experience: Churchill Down/Harlows Casino Resort and Spa Greenville, MS 38701
Human Resources Generalist (October 2017 – August 2018)
Conducts recruitment effort for all exempt and nonexempt personnel; conducts new-employee
orientation; monitors career-pathing program; and writes and places advertisements.
Performs benefits administration, change reporting and communication of benefits information to
employees.
Handles employee relations counseling, outplacement counseling and exit interviewing.
Monitors employee compensation rates and facilitates the review of pay and evaluation of performance processes.
Coaches, counsels and guides managers before executing disciplinary actions.
Maintain human resources information system records and compiles report from the database.
Maintain compliance with federal, state and local employment and benefits laws and regulations.
Maintain affirmative action program; files EEO – 1 report annually, and maintain other records, reports and logs to conform to EEO regulations.
Ensures compliance with USCIS Form I-9 Employment Eligibility Verification; periodically audits I-9 Forms.
Performed other duties timely as assigned
Washington County Board of Supervisor Washington County, Greenville, MS 38701
Human Resources Clerk (October 2015-October 2017)
Orientate new employees/schedule drug screening/perform exist interviews
Maintain files/monitor benefit eligibility/schedule and promote benefits fair
Complete special time sensitive projects/constructed job descriptions
Assisted with biweekly and monthly payroll/monitor worker compensation cases
Communicate policies and procedures to all directors, managers, and employee
Monitored expense accounts of all departments
Communicated with MS Department of Employment Security and MS New Hire
Completed paperwork for appeals and hearings
Performed other duties as assigned
Updated employee of all state laws and regulations according to their job position
Assist with board meeting up for Washington County Emergency Management
Performed other duties timely as assigned
City of Leland, Leland, Mississippi
Deputy Clerk, City Hall (September 2011 – October 2015)
Assists city residents and visitors with daily needs and basic operation of the city
Collections of monthly electrical and water dept. payments/ Privilege License
Attend and maintain records of all board meetings
Performed other duties as assigned
Delta Regional Medical Center, Greenville, Mississippi
Financial Coordinator, Delta Physician Practices (June 2005 –September 2011)
Monitored daily deposits, clinic visits, physician billing, charge tickets, trained PSRs
Completed Bankruptcy, Bad Debts, Attorney Requests, Billing
Performed other duties as assigned
All-Call 24/7 Walker Call Center, Greenville, Mississippi
Call Service, Walker Call Center (January 2003 – August 2007)
Answer calls from many different company during peek times
Direct the call, according to the request of company, follow given directions
Performed other duties as assigned.
Leland Public District, Leland, Mississippi
History/Computer Instructor, Leland Public School (August 1998 – May 2002)
Assist students with the skills to complete subject area objectives for state level exams
Assist students with basic computer skills
Performed other duties as assigned
Skills: Windows Systems, Internet, Intranet, Excel, AS400, Delta, database, date entry, ten-key, switchboard, two way radio, security monitors, customer service, power point, trouble shooting, analytical thinker
References:
Cynthia Norals, City of Leland, City Clerk, Leland, MS
P O Box 455
Leland, MS 38756
662-686—4136/4137