Project Management United Kingdom
Resume:
PARNEET KAUR
Professional profile
A very committed, enthusiastic and self-motivated post graduate holding several years of experience by working at different sites and diversified markets helped me to work in an efficient way. Passionate about utilizing my knowledge and skills to lead technical staff and manage projects in various companies. As you can see I have achieved numbers of degrees and worked in different multiple sectors just because I have an eagerness to learn things quickly and never give up on my work until I achieve my goal. I worked on several modules independently which strongly enhanced my office administration,team management as well as leadership skills and can led different teams in different companies to meet the business objectives of the organization to improve work efficiency. Currently seeking a responsible job with an opportunity for professional challenges and growth. *********@*****.*** +447********* United Kingdom linkedin.com/in/parneet-kaur-532454232 EDUCATION
M.Sc. Project Management
Birmingham City University
01/2022 - 01/2023, Birmingham, United Kingdom
Modules: Research methods,Resource
Management, Procurement and contract law,
International business and marketing,
International operations and logistics,
Principles of project management.
Dissertation topic: Good Management skills
for project management in food and Beverages
company-A case of McDonald's.(was one of
the best 'Dissertation project' that scored
highest marks in the whole batch)
M.Sc. Botany
Dev Samaj College For Women
05/2017 - 05/2019, Ferozepur, India
Modules: Computer applications and bio-
statistics,Lab techniques,Research
projects/Field study reports/Seminars,
Biotechnology, Plant biochemistry, Ecology and
Environment,Plant resource utilization and
conservation etc.
Dissertation topic: Field study report on the
topic 'Plants of various regions'(Studied and
Presented more than 500 plants of multiple
regions which was collected by exploring
various fields of different states across all
India)
B.Sc. Medical
R.S.D. College
04/2012 - 04/2015, Ferozepur, India
English(compulsory) Chemistry
Botany Zoology
Punjabi
B.Ed. Science
Dev Samaj College of Education For Women
05/2015 - 05/2017, Ferozepur, India
School Management,School Internships,
Educational Tour/Trip,Cultural
activities,Participation in community
service,Participation in sports and yoga,
Understanding of computers and information
technology, Guidance and counselling etc.
Modules: Teaching of English and
Science,Learning and teaching,Creating
inclusive school, Childhood and growing up,
Environmental education, Drama and art in
education,knowledge and
curriculum,Contemporary India and education
etc.
Senior Secondary
D.C.Model International School
03/2011 - 03/2012, Ferozepur, India
English, Biology, Physics Chemistry, Punjabi
SKILLS
Customer Service: Welcoming,
assisting and directing guests as
they arrive, properly in a friendly and
polite way creating a positive first
impression.Confidently resolving
guest issues or complaints promptly
and effectively in a timely manner,
ensuring that suitable solutions are
reached to satisfaction of our guests
and maintaining a positive reputation
for the hotel, offices etc.
Ability to manage others: Leadership
qualities have been shown through
numerous group exercises
throughout my university career and
employment experience where I
adopt a dominant yet supportive and
positive role by managing day-to-day
operations of the hotel, offices etc.
Problem solver: I believe I am a great
problem solver because I am sure to
gather as many facts as possible, I
look at the problem and its potential
solutions from multiple angles, and I
am not afraid to make a creative
decision, that might seem off the
beaten path.
Effective communication: Both
written & oral communication.
Presentation skills and confidence
demonstrated during the delivery of
tutorials and group presentations at
university or by working with people
from different cultures, ages and
backgrounds.
Flexible and adjustable: Worked in
various different organizations and
have achieved no.of degrees,either
that particular degree or work is
different from my field then also I
enjoyed it because I'm very 'flexible
and adjustable' and always open to
adjust with any kind of a role and do
not afraid of a change. So I'm very
much confident provide me with any
kind of work I can assure you will
never regret.
First class
First class
Courses
First class
Medical
Page 2 of 2
WORK EXPERIENCE
Night Duty Manager/ Front office receptionist
Imperial London Hotels
10/2023 - Present, London, United Kingdom
Working Knowledge of Opera PMS Reservation system, Shackle, Knowcross, Visionline and other softwares such as Microsoft Office, Outlook, Microsoft Word and Excel. Check and respond to all guests emails, inquiries messages, reservations and reviews on Outlook, Booking.com, Expedia, C-Trip, TripAdvisor and Internal ILH reviews on Medallia ensuring that any disputes are resolved in an efficient and professional manner. Answering phones from prospective customers and guests, taking messages and delivering them, completing administrative tasks.Prepare monthly statements, check-ins and out lists and daily briefing reports after running night audit
Collecting payments, changing and cancelling hotel reservations, processing transactions, taking printouts and providing invoices and other financial documents accurately, handling credit cards and other payment methods securely.
Managing the Check-in and Check-out, updating registration cards, room allocations, traces and alerts processes in opera efficiently. Responding to guest inquiries both in person and over the phone, offering information about the taxi bookings and theatre tickets booking services or other facilities, amenities, local attractions to enhance the guest experience. Manage staff in relation to all people and performance activities such as Rota Management, Payroll, Holiday approval, Sickness absence, Training and development, Performance management (Formal and Informal).
Administrative Office at distribution center
Kane's food Company
03/2022 - 07/2023, Evesham, United Kingdom
Addressed Customer Service inquiries quickly and accurately on inbound calls. Provide direct administrative support to Senior leaders, including accounts payable/receivable and reconciliations, email correspondence and generation and distribution of memos, letters, spreadsheets, forms, packages and in other financial tasks.
Update customer details and logistics routes for customer delivery. Updating Stock/data entry in to the system and effective stock management. Create and update records and databases with personnel, financial and other data.
Giving attention to detail in reviewing correspondence, submitting reports and completing everyday duties like making schedules and arranging meetings. Ensuring excellent standards of administration are achieved personally as well as through the team, in relation to billing, group and events billing, banking and float control.
Teaching assistant
Twenty4Seven Education
04/2023 - 05/2023, Birmingham, United Kingdom
Planning, Collaboration, Critical thinking, Directing,Time management,Coordinating and controlling etc.
Exam Invigilator
George Salter Academy
05/2023, Birmingham, United Kingdom
Preparing examination room, Explaining rules, Supervision, Dealing issues, distributing exams etc. Security Officer
STM Group Ltd Company
08/2022, Birmingham, United Kingdom
Clear communication, fire alarm and safety, Team work, Leadership, Organization, Physical fitness, Quick thinking etc. Teacher
Doon junior school/ kids heaven public school
09/2019 - 01/2022, Ferozepur/Kapurthala, India
Research,Teaching, Management, Communication, Team work, Decision making, Problem Solving PERSONAL
PROJECTS
An Investigation in to multicultural
education in Indian schools and the
educator's role to reduce clashes.
Provided poster presentation and achieved
'highest marks' by submitting best project in
the research method module.
Primarks entry to Indian market
Project in module
I have given my presentation and
done a project on the Industries of
fast fashion clothing and my
companies was Zara versus H and M.
Project in module
Prepared a project plan for the new
Tesla gigafactory in texas
Project in module
Evaluation of the given scenario with
reference to legal aspects and law,
and all the challenges faced by JDPi
automotive manufacturers and their
respective supplier for the project.
Project in module
CERTIFICATES
Won various medals and certificates
in Racing and Karate Do
Championships.
Certification of Brilliance in the NTA
Talent Search Examination conducted
at National level.
Certification of Merit in Ayurveda and
Health.
LANGUAGES
English
Professional Working Proficiency
Hindi
Native or Bilingual Proficiency
Punjabi
Native or Bilingual Proficiency
INTERESTS
Gym Travel Cooking
Reading Gardening
Community services or charity work
Tasks
Tasks
Tasks
Tasks
Tasks
Contact this candidate