Pamela Phipps
Federal Heights, CO 80260
***********@*****.***
Professional Summary
Program Coordinator equipped with skills for team leadership, resource management and recordkeeping abilities necessary to create successful programs within the company. Improved program results with strong outreach and internal controls. Kept programs running efficiently with continuous oversight on day-to-day requirements. Reliable and hardworking, skillful at organizing paperwork and coordinating connections to obtain resources for individuals. Excellent documentation recordkeeping and problem-solving abilities.
Skills
● Group and individual instruction in explaining mental health practices and expectations for both the facility and the client
● Office Administration
● Updating Medical Forms with most current Medicaid codes
● Navigating Medicare Portal for benefits and referrals
● Administering patient vitals and ensuring patient comfort Work Experience
Image – Lafayette, CO
Program Specialist – 2/2008 through 6/25/2024
● Scheduled appointments
● Process referral inquiries
● Incoming phone calls
● Process medication refills and submit to pharmacies
● Coordinate appointments with patients and physicians
● Medicaid Portal
● Send out bulk documents for signatures
Education
Medical Billing Certificate – March 2009
MCED Career College - Fresno, CA