Customer Service Antonio Tx

**** ***** **. #***** / *** Antonio TX ***** / 210-***-**** /*******@*****.***

Ana Hinostroza

Objective

I want to be part of a team whose primary focus is customer service and teamwork. My skills in case management, customer service and file management make me an ideal candidate to fill any position. . Experience

April 2017 - Present Texas Air Quality San Antonio TX General Manager

● Served as the Human Resource and Payroll Managers for the company

● Responsible for ordering equipment and office supplies

● Ordered and provided equipment to technicians to complete jobs for clients

● Scheduled clients for appointments and contacted each customer to have them complete a survey

● Developed and maintained the company’s website

April 2016 - February 2017 Alorica San Antonio TX

Customer Service Representative

● Served as an inbound call taker for one of the agency’s largest clients

● Received inbound calls for new customers and answered questions from current customers

● Fielded complaints concerning phone, internet or cable services

● Resolved customer’s concerns and ensured they remained customers April 2015 - April 2016 Shear Madness Hair Salon San Antonio TX Receptionist/Manager

● Greeted customers when they walked into the salon and notified the stylist the customer was waiting.

● Conducted inspections of stylist’s booths to ensure it met cleanliness standards required by the state.

● Kept the owner advised of all information concerning revenue, staffing and facility up-keep.

● Prioritized customer satisfaction by ensuring they were satisfied with their service. Education

H. S Diploma from Bowie High School, El Paso TX, 1992 License

Texas Property and Casualty License, November 2004

Contact this candidate