Customer Service Admissions Coordinator

Christian Meng

Chicago, IL ***** 312-***-**** *************@******.***

SUMMARY OF QUALIFICATIONS

Multi-talented and versatile Cosmetology Professional with exceptional customer service skills, seeking a position with an organization that offers opportunities for growth

Proven team player with excellent communication and relationship building skills

Strong leadership skills with the ability to effectively communicate with diverse groups of people

Dependable with a strong work ethic and eager for an opportunity to learn new skills

CORE COMPETANCIES

Hair Styling

Single Process Hair Coloring

Round Brush-Blow Dry

Hair Coloring/ Highlighting

Cap & Foil Highlighting

Make-Up Application

Pedicures/ Manicures

Appointment Bookings

Infection Control

EDUCATION

Harry S Truman College – Chicago, IL December 2016

Cosmetology Teacher Training Program

Pivot Point International – Chicago, IL 2005

Cosmetology License

WORK EXPERIENCE

Face Yourself – Chicago, IL 06/2002- Present

Independent Stylist/ Makeup Artist

Perform makeup consultations and application

Exhibit a warm and professional attitude while providing exceptional customer service to all clients

Maintain a professional fashion-forward appearance at all times

Provide stylist/ makeup artist services for various industries including film, television, video, runway, commercial print, weddings and stage productions

The Menz Room Salon – Chicago, IL 03/2012- 01/2016

Stylist/Manager

Performed hair style consultation in order to decide what services the client needs

Proactively developed new customers

Performed styling, haircuts, color, highlighting, and waxing services

Interviewed and recruited employees and staff as required

Resolved guests' complaints or issues

Maintained inventory of available supplies

Handled cash register and staffing

Lincoln Park – Chicago, IL 07/2002- 01/2005

Activities Program Coordinator

Created and implemented monthly calendar of activities and events for seniors

Provided assisted living care and Alzheimer’s care

Managed and supervised volunteer program consisting of 15+ volunteers, assigned duties based on residents needs

Recruited new volunteers such as performers, entertainers and art instructors for resident programs

Montblanc – Chicago, IL 10/1995- 06/2002

Regional Visual Merchandiser- Midwest Region

Represented products to companies and maximized retail brand presentations

Established and maintained relationships with accounts by providing product presentation, training and support

Developed and implemented global strategies to meet individual account needs

ADDITIONAL SKILLS/LANGUANGES

Proficient in Microsoft Word, Excel, and PowerPoint

Proficient in the following languages: English and German

Contact this candidate