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Alicia Ricketts
New Berlin, Wisconsin, United States ****************@*****.*** 262-***-****
SUMMARY
I'm an ambitious, driven woman whom is passionate about my work. I am constantly working to achieve personal and professional growth; continuously learning and developing new skills to open myself up to more opportunities. I try to make a positive impact and contribute to society in a meaningful way.
*I'm adept in the Cleaning field having worked in Residential Cleaning for clients personal homes, Commercial Cleaning providing janitorial services for clients businesses, Construction Cleaning cleaning up after structures are built or tore down, and Disaster Cleanup after places experience fire, or flooding damage.
*In my 4 years working in the Manufacturing industry I demonstrated the ability to decipher CNC blueprints, schematics, and assembly production. I have worked with a diverse amount of tools and machinery to assemble and produce parts and manufacture product. I have utilized Inventory Management Software to accurately pick and pack, and label orders preparing for them for shipment.
*I have a acquired great Hospitality skills over time. Waitressing I efficiently seated guest, managed wait-list, communicated between guest and kitchen staff to ensure smooth services. Working as Front Desk receptionist I greeted guest, managed reservations, and provided information on hotel amenities. As an assistant to an Event coordinator I assisted in event planning, coordinating, catering, room set-up and services for various conferences and events. In all these I would address guest inquiries, resolve issues, and maintain positive relationships with the guest across all interaction points.
EXPERIENCE
Data Scan-Inventory
Get Gigs March 2024 -October 2024, Various Locations in Wisconsin and Illinois I worked for a data scan company that does yearly inventory for various Napa Auto Parts, Walmart, and Victoria Secret locations across Wisconsin and Illinois.
• Scanned all products in the stores for inventory purposes.
Event Staff
Tend February 2024 -October 2024, Wisconsin - Illinois
• Promoted merchandise for the Indy Car race and Monster Truck show.
• Worked security for XRoads 11 concerts
• Hostess for Candlelight Fever Events in Milwaukee
• Banquet Server at the Harley Davidson Museum, Miller High Life Theater, and the Wisconsin Center for various Conventions Production Line Worker
Veryable January 2024 -October 2024, Wisconsin
Worked at Milwaukee tools on a production line that had 4 machines I was in charge of running to put out 3 different shape and sizes of rubber/plastic that I packed and palletized to be sent to a different line for further manufacturing of safety glasses
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Worked at the Keurig Dr.Pepper plant as an order picker: using a rider pallet jack, headset, and walkie-talkie I made different order on pallets, wrapped and labeled the order, and put it on the loading dock to be shipped
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Delivery Driver
Door Dash January 2023 - July 2024, New Berlin Wisconsin Achieved a 98% on-time delivery rate over the course of two years by optimizing route planning and employing GPS technology to navigate efficiently, thus enhancing customer satisfaction and loyalty.
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Residential Cleaning
Diamond Cleaning January 2024 - April 2024, Franklin Wisconsin Increased client satisfaction scores by 25% through the implementation of an efficient cleaning schedule and utilization of eco-friendly products across 30 residential properties monthly.
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Housekeeper
Aria of Brookfield August 2023 - December 2023, Brookfield WI I was responsible for maintaining the cleanliness and sanitation of the residents rooms, nurses stations, public restrooms, break rooms, dialysis room, and therapy areas.
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Assembly Line
H.O. Boston July 2022 - December 2023, Waukesha WI
• I deciphered blueprints to produce Ambulance, Fire-Rescue, Marine, and Forklift seats
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• Worked with machines and hand tools
Janitorial Worker
Mid American Building April 2020 - June 2022, West Allis WI I maintained the cleanliness of Brookfield Academy High School, Chase Bank business offices, and the State Fair Park business offices and building
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• Swept, mopped, vacuumed, cleaned all windows and glass, sanitized restrooms and desk, restocked paper towels, soap, and toilet paper Production Line
Zero Zone March 2019 - February 2020, North Prairie WI
• I put products together according to blueprints to be shipped down the line for further production of Industrial refrigeration units Event Management Assistant
Von Braun Civic Center August 2018 - February 2019, Huntsville AL
• Assisted in the planning, organization of conventions, concerts, and banquets to ensure customer satisfaction Waitress
Mildred's September 2017 - July 2018, Ardmore AL
• Seated customers, took orders, provided a comfortable and satisfying dining experience Front Desk Attendant/Hostess
Holiday Inn October 2017 - March 2018, Madison AL
• I greeted guest, addressed inquiries, resolved issues and maintained a satisfactory stay at the Holiday Inn Manager
Bradley Rentals January 2010 - August 2017, Flintville TN
• I managed 23 rental houses and properties
• Maintained the books,
• Did the cleaning out and in of property
• Did minor repairs
EDUCATION
GED
Huntsville Technical Institute • Huntsville AL • 2018 SKILLS
Time Management
Ability to multitask
Ability to work under pressure
Assembly Production Line
Communication Skills
Leadership and Teamwork
Decipher Blueprints
Attention to Details
Willingness to Learn
Versatility