Customer Service Electrical Systems
Resume:
Mr. SHOURAV CHANDRA DAS
ROYPARA, BARUYPARA, BAGERHAT SADAR
BAGERHAT- 9370
********@*****.***
Professional Summary
Experienced and highly motivated Electrician with over 2 years of hands-on expertise in installing, maintaining, and repairing electrical systems in both residential and industrial settings. Adept at working in fast-paced environments and providing exceptional customer service. Skilled in diagnosing electrical faults, reading technical blueprints, and ensuring compliance with safety regulations. Looking to bring my technical skills and strong work ethic to contribute to your 24/7 emergency call-out service.
Key Skills
Electrical system installation, maintenance, and repair
Reading and interpreting blueprints and technical diagrams
Inspection and testing of transformers, circuit breakers, and other electrical components
Problem-solving and fault diagnosis using test equipment
Replacing wiring, parts, and components
Strong knowledge of health and safety protocols
Team collaboration and independent working
Excellent customer service skills
Commitment to maintaining high safety standards
Work Experience
Electrician
ULLASH AMUSEMENT PARK,
Mujgunni Main Rd, Khulna
18th June 2021 to 30th August 2024.
Installed and maintained electrical control systems, wiring, and lighting systems across residential and commercial properties.
Conducted routine electrical maintenance and performed emergency repairs for 24/7 call-out services.
Replaced faulty wiring and worn-out parts in accordance with safety regulations and company standards.
Collaborated with other electricians and technical staff to complete complex installations within strict deadlines.
Maintained accurate records of repairs and system upgrades.
Professional Training
Electrical Apprenticeship (Level 2 & 3)
Dhaka Technical Training Institute, Dhaka,(895717)
January to June 2024
CGPA 3.75 Grade-A
Subjects: Written -124,Practical -17, Viva -19
Total-159 out of 200
Achievements
Successfully resolved 148 of emergency electrical issues during 24/7 call-out services, ensuring minimum disruption to client services.
Maintained a fault detection and repair success rate of 98% over 2 years of service.
Personal Attributes
Strong analytical and problem-solving skills
Excellent eyesight and colour vision for detailed electrical work
Ability to work independently and as part of a dynamic team
Committed to maintaining a safe and organized work environment
References: UAP/exp-01/24
Available upon request.
Contact this candidate