Customer Service High Volume
Resume:
Johnny Sanchez
*************@*****.***
OBJECTIVE Highly motivated with a strong background in customer service and sales. Willing to accept a position within the realm of food services to increase hospitality and use my skills to benefit the company.
EXPERIENCE Rock’N Fish L.A. Live 10/2013-07/16
Barback
●Very attentive with Celebrity clientele.
●Multitask during high volume Lakers rush.
●Assisted bar staff in all endeavors.
●Maintained bar cleanliness as required.
●Oversaw and trained new employees.
Mercato Di Vetro/Sbe Beverly Hills, CA 08/2011-08/2013
Barback
●Thoroughly put away liquor order.
●Counted and received liquor order.
●Organized liquor room to maximize space.
●Stocked service bar with ice and glasses.
●Assisted bartender in high volume environment.
The Georgian Hotel Santa Monica, CA 11/2009-06/2011
Server/ Mini bar
●Responsible for opening, and balancing morning register.
●Provided superior customer service at all times.
●Adapt at answering telephones and processing financial transactions.
●Ensured previous days’ operation and paper work has been completed.
●Accurately posted appropriate charges to the room prior to guest departure.
●Maintained inventory of in-room mini bar.
CERFICATION Safe Serve Certificate
TIPS Certificate
BloodBorne Pathogens Certificate
Contact this candidate