Customer Service High School
Resume:
Elisa Palacios
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Experienced in Customer Service with
an excellent reputation for resolving
problems, having great organizational
skills and improving customer
satisfaction. Believes & demonstrates
that being hands on and having a clear
understanding of front-line action is the
key to success.
Experience Education
August 2021 – Current
Hilton Hotels – Front Lobby Housekeeper Houseperson Responsible for cleaning and maintaining designated areas of the hotel while responding to guest requests in the hotel’s continuing effort in delivering outstanding guest service & financial profitability. July 2018 – January 2023
Target – Food Specialist / Flexible Fulfillment
Lead food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store.
May 2015 – July 2018
Target – Starbucks Team Lead
Teach, train, & coach Baristas to create the Starbucks experience for customers by providing great customer service, quality beverages and products while maintaining a clean and comfortable store environment. October 2011- May 2015
Target – General Merchandiser
Expert in Operations & Logistics with processes and efficiency to enable a consistent experience for guests by ensuring product is set, in-stock, accurately priced and signed on the salesfloor.
2008 – High School Diploma
Ashland High School
Skills
• Creative
• Multitasking & Prioritization
• Leadership
• Customer Service Management
• Reliable and Trustworthy
• Problem Anticipation & Resolution
• Bilingual – Spanish
Contact
Temecula, CA 92591
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Contact this candidate