Purchasing Agent General Manager

Wendy von Kleist

Phone: 941-***-**** Email: ***********@******.*** Address: Englewood

SUMMARY:

Accomplished and Resourceful Purchasing Agent proficiently procures materials necessary for operations. Performs cost analyses and negotiates with vendors using skilled problem-solving abilities. Experienced evaluator of supplier performance and maintains constant awareness of inventory levels. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

EXPIERENCE:

Purchasing Agent • GJC Window & Door, Port Charlotte, FL • 01/2021 - 10/2024

• Facilitated accurate tracking of product, purchase orders, invoices, and payments.

• Contributed to an effective work environment through collaboration, professional development, and open communication among team members.

• Maintained complete documentation and records of all purchasing activities and returns.

• Ensured timely delivery of materials through effective planning and coordination with suppliers. Service & Warranty Coordinator •Builders FirstSource, Punta Gorda, FL • 01/2020-12/2020

• Ensured compliance with regard to product warranties while protecting company interests.

• Expedited a resolution by collaborating closely with customers and manufactures when necessary.

• Enhanced customer satisfaction by efficiently managing warranty claims and providing timely solutions.

• Collaborated with technicians to ensure accurate diagnosis and repair of product issues under warranty. Service & Warranty Manager •Raymond Building Supply, North Port, FL • 09/2017-8/2019

• Improved customer satisfaction by efficiently managing warranty claims and promptly addressing concerns.

• Managed budgetary responsibilities for the warranty department, ensuring cost-effective allocation of resources.

• Provided exceptional support services, with complex issues and minimal need for follow-up visits or additional repair work required under the manufacturer's warranty coverage.

• Increased accuracy in warranty documentation by implementing standardized forms and protocols for claims submissions.

PROFICIENCIES:

• PGT, CWS, SilverLine Windows & Quoting Systems • Plastpro & Therma-Tru Doors

• ODL & RSL Inserts • Progressive, Cargor, & EMS Hurricane Roll Downs

• CHP DM Hurricane Screens