**************@*****.***
***** ****** ***** ****, ****, TX,
77449
C O N T A C T
P R O F I L E
S K I L L S
E D U C A T I O N
Time Management, W O R K E X P E R I E N C E
Organization,
Communication
Adaptability
Interpersonal Skills
Special skills
Bi-Lingual
Policy & Procedural Compliance
Risk Assessment & Management
De-escalation Specialist
24 College Hours
John Jay College
Regents Diploma
Flushing High School
Crisis Preventionist Paraprofessional
Katy ISD (Martha Raines Academy)
Monitor Student Behavior: Observe student behavior in various school settings such as hallways, classrooms and other public areas. Collect data on behavior patterns, reports observations, and collaborate with the interventionist to adjust strategies tailored to individual student needs.
Assist in Crisis Intervention: Help the Behavior Interventionist in managing and de-escalating crisis situations involving students. This includes applying de- escalation techniques, providing emotional support, and assisting in safely managing disruptive behaviors to prevent escalation. Implement Behavior Intervention Plans: Under the guidance of the Behavior Interventionist, I help implement individualized behavior support plans for students. This includes reinforcing positive behaviors, redirecting negative behaviors, and using proactive strategies to support students' emotional and behavioral needs.
Provide One-on-One Student Support: I provide direct support to students struggling with behavioral and academic challenges, offering guidance, encouragement, work assistance and immediate feedback. This hands-on role ensures that students receive consistent support throughout their school day, helping them stay engaged and on task.
2020-Present
Accomplished professional with 20 years of experience in crisis prevention, communication, electronic surveillance, and emergency preparedness, demonstrating a proven track record of managing high-stakes situations with precision and calm. Expert in developing and implementing comprehensive strategies to mitigate risks and enhance organizational safety. Known for strong interpersonal skills and the ability to communicate effectively across diverse teams, fostering collaboration and trust in challenging environments. Highly adaptable and resilient, thriving in fast-paced and evolving situations while maintaining composure and focus. A natural problem solver with a keen eye for detail, consistently delivering results in high-pressure scenarios.
L A N G U A G E S
English
Spanish
C A T A L I N A G E L Z E R
B I - L I N G U A L C R I S I S P R E V E N T I O N I S T Correctional & Human Resources Officer
New York City Department of Corrections (Riker’s Island) Supervision of Staff & Inmates: Managed daily operations, provided guidance, and ensured that staff adhered to all policies and procedures. Monitored inmates for inappropriate behavior and daily management. Schedule Management & Shift Planning: Created and managed shift schedules to ensure that the facility was adequately staffed at all times. Ensured seamless security operations without compromising staff morale. Crisis Intervention and Incident Management: As a supervisor I played a critical role in managing emergencies and incidents within the facility, such as inmate disturbances, fights, or medical emergencies. I was responsible for coordinating responses, directing staff actions, and ensuring that all protocols were followed to maintain safety and order.
Training and Development of Staff: This included conducting briefings, facilitating training sessions on safety protocols, communication techniques, and crisis management to enhance the team’s skills and preparedness. Report Writing and Documentation Oversight: I was tasked with ensuring that all incidents, staff activities, and inmate behaviors were accurately documented. 2004-2020
R E F E R E N C E S
Captain Carlotta Corchado - NYCDC
*********@*****.***
Lindsey McConico - KISD
***************@*****.***