Operations Manager Continuous Improvement

PROFESSIONAL

SUMMARY

SKILLS

EXPERIENCE

JZ JULIE ZWALD

Gulf Breeze, FL 32563 850-***-**** ***********@******.*** Accomplished Operations Manager with strong record of business leadership and continuous improvement. Monitors performance and identifies issues to implement new technologies and optimize resources. Results-driven leader with skills in budget management and supply chain practices.

• Labor Relations Organizational

Management

• • Marketing

• Inventory Management • Contract Management • Financial Management

• Customer Service • Performance reporting • Business Development April 2024 - Current

Operations Manager

Hallmark Window Films Distribution Pensacola, FL Conducted staff meetings to review work activities and drive continuous improvement.

•

Built dynamic working relationships with team members and support departments to achieve cross-functional objectives.

•

Established clear expectations and objectives for team members and helped each achieve goals.

•

Maintained financial and administrative controls, accurately tracking funds and keeping records current.

•

Organized regular inventory counts to keep records accurate and identify supply needs or loss points.

•

Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues.

•

October 2023 - April 2024

Property Manager

GWR Management Pensacola, FL

• Managed tenant files, financial accounts, and maintenance histories. Evaluated local market conditions to determine competitive rental pricing strategies.

•

Facilitated smooth move-in/move-out processes for tenants by coordinating necessary logistics.

•

Coordinated property maintenance, repairs, and improvements with vendors and contractors.

•

Supervised on-site staff members such as leasing agents, maintenance workers, and security personnel.

•

Prepared detailed monthly reports for property owners outlining occupancy rates, financial performance, and maintenance activities.

•

• Organized community events for residents to foster positive living environment. June 2022 - February 2023

Portfolio Manager

HomeRiver Group Navarre, FL

Managed over 140 Single Family Home accounts in highly-automated, fast-paced environment.

•

Developed and implemented customized portfolio strategies to meet client objectives.

•

Maintained strong relationships with clients through regular communication and meetings.

•

Prepared detailed reports and presentations for clients, outlining investment recommendations and portfolio performance.

•

• Analyzed market trends and identified investment opportunities for clients. Leveraged expertise in forecasting to guide quarterly and annual budgeting objectives.

•

December 2021 - June 2022

Mortgage Loan Originator

First National Bank Trust Navarre, FL

Maintained thorough knowledge of lending programs, policies, procedures, and regulatory requirements.

•

• Negotiated terms and conditions of loans with clients.

• Reviewed mortgage loan applications for accuracy and completeness. Monitored changes in interest rates, housing market trends, economic indicators, and industry regulations that may impact business environment.

•

Provided guidance to clients on selecting best mortgage product based on their individual needs and goals.

•

Assisted in resolving client issues related to loan applications, approval, or disbursement.

•

September 2015 - June 2020

Certified Property Manager/Owner

Mirror Property Management Portland, OR

Communicated with vendors and contractors concerning work scheduling, billings, and certificates of insurance.

•

• Oversaw rent and security deposit collection.

Conducted unit move-out inspections to identify necessary repairs and record damages.

•

EDUCATION

LANGUAGE

Coordinated preventive maintenance schedule and directed daily maintenance operations.

•

• Developed marketing strategies to promote vacancies and attract new tenants. Coordinated property maintenance, repairs, and improvements with vendors and contractors.

•

Evaluated local market conditions to determine competitive rental pricing strategies.

•

September 2019 Certification - Real Estate/Property Management ProSchools, Eugene Oregon

May 2007 Associates - Business Management

Heald College, Portland Oregon

Fluent

English

Contact this candidate