Dispatch Supervisor Code Compliance
Resume:
August **** to Current
Destiny Gallegos-Muñoz
Summary
Multitasking professional offering exemplary skills in keeping accurate records and documentation and mentoring new employees. Determined Dispatch Supervisor who manages schedules along with keeping a careful eye on attention to detail and proper dispatch procedures. Energetic and successful at motivating and building positive team dynamics to accomplish multiple goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Skills
Monitoring Field and Dispatch Personnel
Improving Operations
Knowledgeable in Avigilon Software
Pulling Light Rail Footage
Time Management
Training New Dispatchers
Performs Other Assigned Duties
Helps in Monitoring Ride Assured
Experience
Metropolitan Transit System
Code Compliance Dispatch Supervisor
San Diego, CA
Assisted with customer requests and answered questions to improve satisfaction. Displayed strong telephone etiquette, effectively handling difficult calls. Demonstrated leadership by making improvements to work processes and helping to train others. Displayed strong telephone etiquette, effectively handling difficult calls. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our dispatch procedures.
Working with surrounding police agencies in video requests. Inter-Con Security Systems, Inc.
Inter-Con Dispatch Sergeant
National City, CA
Monitored attendance and productivity for employees by maintaining accurate and updated records. Mentored, trained and managed team of 10 dispatchers and offered insight and direction, helping boost overall performance.
Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
Reported delays, accidents or other traffic and transportation situations. Identified locations and needs of callers to accurately send assistance. Education and Training
San Diego City College
Some College (No Degree): Political Science
San Diego, CA
National City 91950 - 619-***-**** - ****************@*****.***
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