Office Assistant Administrative Support

Sridevi Sankaran

** ****** ***, *******, ** ***** 631-***-**** *******@*****.***

Objective

To be able to work in a fast-paced environment effectively and provide administrative support to meet and exceed goals in the organization.

Education

MASTER OF ARTS IN APPLIED PSYCHOLOGY APR 2000 UNIVERSITY OF MADRAS

● Major: Applied Psychology

BACHELOR OF ARTS IN PSYCHOLOGY APR 1998 UNIVERSITY OF MADRAS

● Major: Psychology

Skills & Abilities

● Good Organizational and Planning skills in School and Office setting

● Good at Cooperation and Teamwork

● Comfortable working with Children with Special needs and Adult population in a friendly attitude

● Responds to Constituents in a very positive attitude and optimism

● Excellent communication abilities

● Assisting the Constituents in a very professional manner by active listening

● Reliable and punctual

● Paraprofessional Qualities for Teaching

● Good computer knowledge

Experience

OFFICE ASSISTANT SUFFOLK 3-1-1 CALL CENTER, H. LEE DENNISON BLDG., HAUPPAUGE, NY MAR 2021 - PRESENT

● Handling Customer Service Calls three days a week ( part time)

● Providing resource information to the Constituents who need assistance

● Working closely with 10 different departments as part of Suffolk 3-1-1 in a timely manner

● Handling Constituent’s queries and concerns in a very patient and empathetic manner

● Assists the Constituents in navigating the Suffolk County website and mobile application for them to choose from a variety of methods to initiate service requests

● Documenting all the information from the Constituents in the computer while paying close attention to accuracy and detail

● Taking periodic yearly trainings as and when required by Suffolk County RELIEF PARAPROFESSIONAL JAMES E ALLEN JUNIOR SENIOR HIGH SCHOOL, WESTERN SUFFOLK BOCES, NY JUL 2015 – FEB 2020

● Worked with many students with multiple disabilities floating throughout different classrooms depending on the schedule for the day

● Collaborated with teacher in creating plans for each day

● Assisted the class teacher with the lesson, activities and hands on crafts PARAPROFESSIONAL SCOPE EDUCATIONAL SERVICES, SMITHTOWN, NY FEB 2019 – APR 2019

● Helped the students in completing their academic tasks and activities

● Shadow students to various specials to ensure their safety and punctual arrival

● Attended the annual mandatory standardized training session HUMAN RESOURCES CLERK BROOKHAVEN HOSPITAL, PATCHOGUE, NY 2003 – 2004

● Participated in training sessions resulting in a better understanding of all office practices

● Organized files to ensure ready access

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