AHMED ALI
**** ********* *** * ***# ***, Minneapolis, MN 55404 · 651-***-****
********@*****.***
As one of the most reliable Supervisors at Wal-Mart, I look forward to transferring my knowledge and expertise in customer service that I’ve developed in the past 4 years to Wells Fargo Bank, and in return grow in a company where I feel valued and inspired me to move forward my career in the banking industry.
EXPERIENCE
09/2016 – CURRENT
CUSTOMER SERVICE MANAGER, Wal-Mart
Day to day responsibilities include, serving and managing customer concern, while leading team members closely, as they ring customers, balance their cashdrawers. My Weekly responsibilities go on to become creating and assigning schedules to 15 team members. On monthly basis I coordinate with other Supervisors and lead a monthly meeting to improving our customer service, and coaching team members.
09/2015 – 08/2016
CASHIER, Target
Greeting customers to develop a strong customer relationship. I answered customers inquires quickly in a friendly manner. Help them locate items, I also provide them with advice and recommendations. Accepting payments, and ensuring all prices and quantities are accurate, throughout the day.
EDUCATION
JUNE, 2016
HIGH SCHOOL DIPLOMA, Roosevelt high school
My greatest highlights at Roosevelt High School ( RHS ) We’re Receiving Student of the Month ( Two years In a row )
-GPA of 3.5. – 100 + hours of Volunteering.
-Leading a varsity soccer club.
LEADERSHIP & SKILLS
Vice President of Multi- Cultural Club.
Team Captain of Soccer Association.
100 + Volunteer Hours
Effective listing skills, along with the ability to communicate.
Multi-lingual.
Microsoft Skills
REFERENCE
1.Abdihodan Nur 612-***-**** Former Collogue
2.Kamaludin Omar 612-***-**** Former Collogue