Data Entry Customer Service
Resume:
Terrance Jones
Sales, Data Entry, All around Customer Service.
A results-driven professional with years of experience in customer care, sales, and business development. Proven track record of consistently meeting and exceeding sales goals.
Rochester NY
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EXPERIENCE
ADT Security, Edo Specialist
June 2021 - PRESENT
● QA Product Management, help develop new practices and goals to streamline user access and bring in more profits.
● Direct line between Emergency Services and Customers. All while documenting every action, verbal or physical being taken place.
● Taking responsibility for all actions, never relying on higher ups to deal with irate customers
Combined Insurance, Account Executive
December 2018- May 2021
● Worked with management teams to develop annual sales plans, goals and targets.
● Adapted and remained flexible in a changing, fast paced work environment
● Developed and maintained strong customer relationships and networks within the designated sales territory.
● Communicated product features, advantages and benefits to consumers
US Army, FT Stewart, GA.
July 2015 - October 2018
● Provided tactical and technical guidance, and
professional support to subordinates.
● Utilized superior communication and organizational skills to coordinate with other branches and civilian personnel.
EDUCATION
Leadership Academy, High School Diploma.
Rochester Ny, June 2015.
Skills
● Typing Speed
50 wpm
● Familiar with
data entry
software
● Computer Skills
● Knowledge of
office
equipment
● Attention to
detail
● Organization
Skills
● Time
Management
● Problem
Solving Skills
● Communication
Skills
● Basic Math
Skills
● Adaptability
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