Customer Service Inventory Control

DS

DESTINY SHAULES

****************@*****.*** 509-***-**** Spokane, WA 99205 WWW: Bold Profile Seasoned Freight Lead with comprehensive experience in managing freight flow processes and coordinating team efforts. Strong skills in logistics, inventory control, and implementing operational strategies for optimal efficiency. Demonstrated leadership abilities and ensured timely delivery of consignments in previous roles. Committed to ensuring safety protocols while meeting customer expectations and business objectives. Warehouse Operations

Documentation Management

Freight Forwarding

Cost Control

Route Optimization

Customs Compliance

Grocery Outlet Bargain Market Spokane,

WA

Freight Lead

01/2022 - 10/2023

Received and processed freight for distribution and inventory control. Organized and coordinated the loading of goods onto trucks for transportation.

Directed staff in receiving, stocking, and distributing merchandise. Inspected products received to ensure quality standards were met. Quarry Tile Spokane, WA

Warehouse Worker

08/2016 - 10/2019

Loaded and unloaded pallets of product onto trucks using a forklift. Maintained accurate inventory records and prepared reports for management.

Ensured all safety protocols were followed while operating the forklift. Followed standard operating procedures to safely stack and store materials in the warehouse.

Assembled and packed orders according to customer specifications. Verified accuracy of items picked against packing list. Organized warehouse inventory and stocked shelves with incoming deliveries.

Labeled boxes, containers, and pallets for shipment purposes. Howard Johnson Hotel Spokane, WA

Front Desk Receptionist

03/2011 - 12/2013

Greeted customers warmly and made them feel welcome. Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Assisted with scheduling appointments for clients and visitors. Maintained an organized reception area and ensured that all guests were attended to promptly.

Pheonix cement & Fencing Phoenix, AZ

Laborer

01/2000 - 05/2005

Assembled and packed orders according to customer specifications. Verified accuracy of items picked against packing list. Organized warehouse inventory and stocked shelves with incoming deliveries.

Summary

Skills

Experience

Labeled boxes, containers, and pallets for shipment purposes. Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.

Maintained accurate records of inventory levels and product locations in the warehouse.

Worked with team members to ensure efficient workflow throughout the day.

Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.

Processed payments from customers for room charges and incidentals. Assisted with room reservations, changes and cancellations. Answered phone calls and responded to inquiries from guests or other departments in a professional manner.

Tacoma Community College Tacoma, WA

GED

07/2011

forklift certified

Education and Training

Certifications

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