Denton Tx,*****
************@*****.***
Mya Huband
SKILLS
• Customer Service, Microsoft Outlook, Time Management, Paperwork Processing, Understanding Customer Needs, Effective Communication, Professional Demeanor, Administrative and Office Support
EXPERIENCE
FEMA, Denton Tx — Customer Service Rep.
October 2022 - July 2024
•Handled customer complaints and inquiries in a courteous and efficient manner.
•Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
•Taking calls solving customers needs and problems
•Updating customer accounts/ leaving detailed notes in accounts
•Disaster assistance
CITI BANK, Lewisville,Tx —Document. processor
December 2021 - September 2022
● Document processing
● Data entry
● Microsoft
● Confidential Data Protection
J.p Morgan Chase,Lewisville, Tx — Data Entry
July 2020 - November 2021
● Document preparation
● Stapling
● Organization
● Data entry
● Scanning Sorting
EDUCATION
Ryan High School, Denton,TX —High school Diploma
August 2016 - May2020