ERIC SERGEANT
*************@*****.*** +1-954-***-**** Pembroke Pines, FL 33028
Summary
Talented Operations Manager offering 20+ years of expertise in employee training, workload coordination and inventory control. Personable and driven with motivational management style and forward-thinking approach to challenges. experience and take on a growth-oriented position.
Skills
Trained multiple facilities Receiving and Inventory Departments.
Assisted in the California and Florida conversions from a manual pick system to an automated system.
Reduced shrinkage by thirty-two basis points through cycle counts, exceeding company expectations.
Reduced warehouse labor costs and exceeded P & L expectations.
Appointed to train all new management in Inventory and Receiving in other facilities.
Forklift & HazMat Certified. Knowledge of WMS, A/S 400 and ES9000 databases Proficient in Excel, Word, Office and Access Experienced in Slot Info Tool, Pick-to-Voice & Scan Receiving and Scan Put away Self-starter but, also a team player in a fast-paced environment.
Experience
Safelite Autoglass Fort Lauderdale, FL
Warehouse Manager
4/2023 – 72024
QMed Corp. Fort Lauderdale, FL
Receiving Manager & Inspection Manager
01/2015 – 12/2022
Onboard, trained and supervised 20 warehouse staff members with a strong record of meeting schedule and performance goals
Oversee various warehouse operations such as shipping and receiving, storage and handling, and inventory management
Develop high performance levels and motivated individuals to ensure customer satisfaction of the 8 store that were serviced
Started the implementation of 5S for a Safer and organized operation
Implemented a scan to truck process to optimize logistics operation
Large scale WMS implementation project management
Supervised material flow, storage and global order fulfillment
Evaluate operational records and make scheduling adjustments to maximize efficiency
Planned, assigned and directed work to all team members
Manage staff members by appraising performance, discipline associates and resolving problems
Oversee warehousing and storage practices and housekeeping
Received incoming shipments and reviewed contents against purchase orders for accuracy
Defined and implemented supply chain improvement opportunities such as: putaway zones, staging lanes and scheduling
Evaluate cross-department initiatives to develop and pursue coast reduction programs.
Ozburn Hessey Logistics. Miami, FL
Inventory Control Supervisor
01/2014 - 12/2015
Maintained accurate stock records and schedules, Conducted weekly inventory counts of warehouse stock
Reviews and approves inventory adjustments as a result of variances to physical counts compared to the perpetual inventory records
Determines the 'root cause' and resolution of these inventory variances
Coordinates physical inventory process and cycle counts
Monitors inventory flow through the system
Review/Audit product movement within facilities, Check out/in procedures, breakage write off process, and product recover/destruction process
Hudson Group Inc. Fort Lauderdale, FL
Warehouse Manager
01/2013 - 12/2014
Manage the day to day operations of the main warehouse and the distribution of product to the Hudson News, News link and Sunglass Hut stores within the Ft Lauderdale and Miami International Airports
Manage the daily process so we are in compliance with Airport and TSA regulations
Performs weekly spot check to ensure product is not expired in warehouse shelves and stores shelves
Understands how to consistently achieve optimum food costs and profits
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Office Depot Weston, FL
Operations Manager
01/2010 - 12/2012
Manage day-to-day operations of 180,000-square-foot distribution facility
Decrease payroll expenses while improving the facilities productivity
Improve quality by 142 basis points
Develop high performance levels and motivated individuals to ensure customer satisfaction
Primary areas of responsibility All Inbound putaway processes along with running new profiling Tool to increase outbound picking productivity.
Office Depot Houston, TX
Quality Manager
01/2007 - 12/2010
QA team checks 60% of over 5000 daily orders for
Maintaining hours daily to impact PI
Conduct all training for associates, on all system production upgrades
Monitoring of daily Pick to Voice reports
Research on product issues for customers internal and external.
Office Depot Weston, FL
Inventory Specialist & Help Desk Tech
01/1993 - 12/2007
Insured inventory integrity through maintenance of cycle counts in the facility
Helped management decrease payroll expenses while improving the facilities productivity
Improved customer service by improving fill rate to 99.6%
Partner with other distribution centers to initiate cycle counts in their facilities
Installation of software, hardware and implemented upgrades
Troubleshot any hardware or software glitches.
Education and Training
Andrew Jackson High Queens, NY - High school diploma
Certifications
Forklift Certification