July **** to Current
March **** to
April ****
May 2016 to
March 2020
September 2011 to
June 2013
September 2019
May 2022
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Skills
Teamwork
Customer Service
Fast Learner
Friendly
Energetic
Punctual
Work Experience
Calgary Stampede
Calgary, Alberta
Security Guard
Received baggage for checking
Maintained secure storage of people's personal property Organized items and ensured people got the correct bag back Allied Security at Amazon
Calgary, Alberta
Security Guard
Maintained Customers and employee's safety
Patrols
Provide IDS to employee's visitors and vendors
UPS Security
Calgary, Alberta
Security Guard
Maintained secure storage of people's personal property Received baggage for checking
Trucks and trailers check and receive documents from the drivers Sudan
Pharmacy Practicum Student
Accept and enter prescriptions into a patient database Complete orders, label medications and process payments Explain how to take medication properly and safely McDonald's
Cashier / Kitchen Helper
Education
Mount Royal University
Calgary, AB
English for Academic Purposes program
EAP
East-West College
Calgary, AB
Pharmacy Assistant
Mahfoza Abdelshafa
Calgary, Canada T2K 5C8
*********@*****.***
August 2015
June 2013
Some College (No Degree)
Bow Valley College
Calgary, AB
English
Youth in Transition program
Alahfad University for Women
Sudan
Pharmacy studies
Volunteer Experience
Leadership Group Member, Bow Valley College, Fall 2014, Introduced guest speakers as part of the Community Resource Fair, Directed traffic to the various sessions and answered questions about the Fair's schedule, Prepared meals and distributed winter clothing at the Calgary Drop-in Centre Calgary Drop-in Centre, Various occasions, 09/01/13, Assisted with collecting statistical data as part of a U of C research study, Provided information and referrals to tenants
Calgary Catholic Immigration Society, 08/01/13 - Present, Provided support and friendship to three newcomer families by acting as a local contact, Helped newcomers settle in Calgary by explaining how to use household appliances, how to take public transit, how to visit a doctor, and showing them important places in town Hobbies and Interests
Helping others and meeting new people
Member of BVC's Music Club
Cooking