Data and Quality Assurance Analyst

Dragana Vukovic

** ********** ***, *******, ******* M4S 1G4 647-***-**** *******.*.*******@*****.*** SUMMARY: Highly motivated Data Quality Analyst with 2 years of experience in quality assurance and a strong foundation in data analytics and problem-solving. Passionate about making data-driven decisions and committed to maintaining high data quality standards. Eager to apply innovative solutions to operational challenges while continuously learning new tools and technologies. HIGHLIGHTS OF QUALIFICATIONS

• Data Quality Experience: 2 years as a Quality Assurance Analyst, with a focus on data integrity and accuracy

• Education: Degree in Engineering Management, complemented by a SQL Database Administrator certification

• Technical Proficiency: Advanced skills in MS Office (Excel, Word, PowerPoint), SQL Server, Python, Power BI, JIRA, Confluence, and SharePoint

• Analytical Skills: Strong attention to detail and ability to identify discrepancies in data.

• Communication: Excellent verbal and written skills

• Collaboration: Proven ability to work effectively across diverse teams and share knowledge

• Proactive Problem Solver: Constructive approach to problem solving and addressing challenges; self-motivated, quick learner, and able to work independently or as part of a team EMPLOYMENT EXPERIENCE

Quality Assurance Analyst (Jan 2023 – Jun 2024)

TVO Media Education Group, Toronto, Canada

• Performed Quality Assurance role on multiple projects and products concurrently - writing user stories, test plans, test cases and scripts based on requirements

• Conducted functional, regression, sanity, integration, and end-to-end testing for applications related to scheduling and media asset management

• Developed test plans and cases using SQL queries to extract and analyze data for integration testing between legacy and new financial system, ensuring data accuracy.

• Collaborated with cross-functional teams to review requirements and assess go-live readiness

• Identified deficiencies in data quality and worked with developers to ensure adherence to requirements

• Developed user manuals and trained end-users on system upgrades and new features Quality Assurance Assistant - Contractor (Jun 2019 – Sep 2019) Dominion Voting Systems, Toronto, Canada

• Collaborated with local and remote QA teams to perform regression and integration testing of a voting application on touchscreen devices

• Identified defects in new features within the Agile framework, providing feedback to development teams for bug resolution

• Created and maintained test cases based on requirements, ensuring thorough documentation and execution

Technical Writer Assistant - Contractor (Nov 2018 – Mar 2019) Dominion Voting Systems, Toronto, Canada

• Assisted in the migration and annotation of technical documentation from LaTeX and Confluence to Adobe FrameMaker

• Conducted quality control reviews of migrated documents to ensure completeness and accuracy

EDUCATION

SQL Database Administration Certificate - George Brown College Introduction to Python 3 Programming Course - University of Waterloo Degree in Engineering Management - Faculty of Technical Sciences, University of Novi Sad, Serbia

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