Service Representative Customer

Juan Carlos Diaz

956-***-****

********@*****.***

PERFORMANCE CONTRACTORS INC.

LNG PLANT, PORT SULPHUR LOUISIANA

-Journey man Electric, assemble and install cable tray, cable pull, hand tools and power tools.

CONSTRUCTION DELIVERY GROUP

BOWNSVILLE AMPHELS

-Cable pull, termination, Salamanca unit.

INDUSTRIAL INSPECTION TECHNOLOGY

BROWNSVILLE AMPHELS

-Cable pull, and terminations . ship 226

TURN2 SPECIALTY

PORT ARTHUR BASF CO.

-PIPE FITTER AND WELDER HELPER, Maintenance on a broken line.

Valero Houston Refinery

Boilermaker (Maintenance and Turnaround)

- Assemble, replaced and install pressure Valves

- Position, align, fit, parts to form complete units or subunits, following blueprints and layout specifications, and using jigs, welding torches, hand tools and power tools

OHMSTEDE INDUSTRIAL SERVICES

CHEVRON PHILIPS (Sweeny Tx)

Boilermaker (Turnaround)

- Assemble, replaced and install pressure Valves

- Study engineering drawings and blueprints to determine materials requirements and task sequences

- Align, fit parts to complete units and/or subunits

- hand tools, power tools.

UPS INDUSTRIAL

TURNAROUND SHELL DEER PARK TX

MECHANIC BOILERMAKER

•Assemble, replaced and install pressure Valves

MMR CONSTRUCTOR INC

ELECTRICAL HELPER 2 years

•supplying and holding materials and tools for the electrician

•cleaning the work area and equipment before and after the work

CHARLIE CLARK NISSAN- BROWNSVILLE

•Kept records highlighting leads, Sales activities, and revenue numbers.

•Redirected and overcame objections using exceptional communication skills and in-depth product knowledge.

•Assisted Customer after Sale to personally address problem and provide additional support.

•Vetted new customers thoroughly, conducting clear research to understand needs and financial considerations. • Served Customers by going above-and-beyond to offer exceptional support for all needs.

ECHOSPHERE LLC, DISHNETWORK

Customer Service Representative

•Confer with customers by telephone to provide information about products and/or Services, task or enter orders, cancel accounts or obtain details of complaints

•Check to ensure that appropriate changes were made to resolve customer’s problems.

•Keep records of Customer Interactions, recording details of inquiries, complaints and comments.

•Resolve Customer tech issues and billing complaints.

•Complete contract forms, prepare change of address records.

LOERA CUSTOM BROKER

Enforce Safety and Sanitation Regulations.

•Direct and coordinate activities of employees engaged in the production or processing of good, such as inspection, machine sellers and/or fabrication.

•Confer with other supervisors to coordinate operations and activities within or between departments.

•Inspect materials, products and/or equipment to detect defects or malfunctions.

•Driver small truck and company vehicle, delivery finish good as customer request to require destination.

EDUCATION

2+ YEARS ESCUELA DE SISTEMAS, SALTILLO COAHUILA MEXICO

3+ YEARS UNIVERSIDAD MEXICO AMERICANA DEL NORTE, REYNOSA TAM. MEXICO

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