Customer Service Sales Representative
Resume:
ANDREW CALANDRINO
Sarasota, FL *****
*******@*****.***
I want to work with AMAZING people who create a POSITIVE ENVIRONMENT and LOVE WHAT WE DO! Authorized to work in the US for any employer
Work Experience
Business Development Center
SARASOTA FORD-Sarasota, FL
February 2021 to Present
Schedule test drives for internet inquiries and call-in customers looking to purchase a vehicle. Dealer Socket CRM
Multiple 100% Mystery Shop Evaluations
Customer Service Agent
Alorica-Sarasota, FL
April 2019 to February 2021
Provide live phone customer service to a large utility company, with medium -large commercial & industrial clients.
Outside Sales
Orlando Sentinel Interactive-Orlando, FL
1998 to 1999
Leading sales representative for Calendar Online interactive entertainment/shopping media publication for Orlando Sentinel.
Winner: Zip2 National Sales Competition 1999!
Commissioned based sales.
Special Events Coordinator
Entertainment Events - NBCUniversal-Orlando, FL
1995 to 1995
1995 Planned activities & after-hour events for corporate clients and V.I.P. guests during Mardi Gras Inaugural Season.
Recruiter
NBCUniversal-Orlando, FL
Engage visitors at Universal Studios to preview new pilot TV shows for NBC, SyFy, USA, BRAVO & Golf Channel.
10+ Years Experience
Vacation Planner
Walt Disney World-Orlando, FL
Coordinate guests ticketing needs and activities during their resort visit. Specializing in upgraded amenities and appropriate additional activities to enhance the ultimate guest experience Sales Representative
Empire Today-Orlando, FL
Sold premium flooring from pre-set appointments. Extensive travel. customer service & promotion Commission based sales.
Area Manager
First Payment Systems-Orlando, FL
Provided credit card merchant processing/service to retail & business -business customers Base + Commission sales.
Cataloger
propertyroom.com-Orlando, FL
Created descriptive listings, testing and research for online police auction website Product Specialist
Lexus of Orlando-Winter Park, FL
Certified Lexus representative, demonstrated vehicle attributes. Sales volume $2,400,000 in six months. Commissioned based sales!
District Installer/Trainer
TeleCheck / First Data Corporation-Orlando, FL
Installed & trained merchants on TeleCheck and credit card guidelines & procedures Performances based bonuses.
Store Manager
Blockbuster Video-Sanford, FL
Responsible for day-to-day operation of world's largest home video retailer. Multiple 100% Store Ratings from Mystery Shops!
Audience Coordinator
Mickey Mouse Club/Disney MGM Studios-Orlando, FL
Booked over 30,000 audience members for live, teen comedy/variety show taping at Disney/MGM studios. Merchandise Customer Associate
Walmart-Ocoee, FL
Bookseller
Barnes & Noble-Sarasota, FL
Personal Sales Goal: To sell 100 copies of my favorite book, in two different languages, in 6 months. As of 6/18/18
(6 month anniversary), Total Sales: 250 +
FinalTotal Sales: 1,100+
Outbound Sales Agent
Hilton Grand Vacations-Orlando, FL
Outbound Timeshare call center. 500 calls per shift Delivery Driver
Bay Hill Florist-Orlando, FL
Route, load & deliver custom & prepared floral arrangements for premier flower shop. Education
B. A. in Journalism/Mass Communication
Drake University - Des Moines, IA
September 1980 to August 1984
Skills
• Copywriting, Client Services
• Customer Service
• Customer Support
• Call Center
• Customer Care
• CSR
• Cataloging
• Outbound Sales
• Public Relations
• Cash handling
• Multi-line phone systems
• Attention to detail
• Cold Calling
• CRM Software
• Event Planning
• Outside Sales
• Business Development
Certifications and Licenses
Valid Drivers License
Driver's License
March 2019 to March 2027
Additional Information
8+ years Freelance Television Production
Associate Producer: "Nick Arcade"
Assistant Director: Nickelodeon's "Fifteen"
Production Coordinator ABC/Nickelodeon "Hi Honey, I'm Home" Contestant Coordinator: Nickelodeon "Legends of the Hidden Temple" Production Assistant: ABC World News Tonight, Dick Clark's Rockin' New Year's Eve
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