Customer Service Sales Representative
Resume:
Sharee Miller
Miami, FL *****
*********************@*****.***
Willing to relocate to: Homestead, FL - Cutler Bay, FL - Kendall, FL Authorized to work in the US for any employer
Work Experience
Patient Access Representative
Baptist Health South Florida - Miami, FL
February 2021 to Present
I schedule for 13 different primary doctor’s offices in south Florida including some specialist. I work with different systems and have a call center type structure. Therefore I have excellent mannerisms and phone etiquette. I help offices with the scheduling and rescheduling patients. I also assist with daily problem solving to give the best service to patients. And other clinical type of work and assignments. Sales Representative
Superior Uniform Group - Miami, FL
September 2020 to December 2020
• My position was a sales representative for Home Warranty Of America. It entailed making outbound calls, renewing current customers home warranty plans. I educated customers on there current plans or options for other plans that fit there specific needs. Server/Waiter
IHOP - Miami, FL
September 2019 to August 2020
I am currently a waitress providing direct service to customers and excellent team work with other staff. My title requires me to serve the customers with exceptional customer service and also be a team player when working with others to meet one common goal. To provide a welcoming and friendly environment for our customers.
Customer Service Representative
Assurant - Miami, FL
December 2018 to August 2019
• I worked for the T- mobile claims department. I assisted customers with new and previous claims. Providing excellent and exceptional service.
Sales Representative
SS Media - Miami, FL
November 2017 to January 2019
• It was outbound calls to patients inquiring for medical supplies. I sold diabetic testing supplies and work with pain management as well with different insurance providers. Customer Service Representative
Teleperformance - Port Saint Lucie, FL
April 2016 to December 2016
• I worked on the Sallie Mae capaign seasonally. I assisted with information on different school loans and providing the best customer service at all times. I did inbound and some outbound calls when necessary. Sales Associate
Alorica - Cutler Bay, FL
December 2012 to January 2013
• I worked in sales assisting customers with there internet and phone services needs as an add on. I provided excellent customer service and always was able to meet my sale goals. Education
High school diploma in Basic studies
Miami Southridge Senior High School - Miami, FL
January 2009 to August 2012
High school or equivalent
Skills
• Customer Service (8 years)
• Microsoft office (6 years)
• Call Center (10+ years)
• Customer Support
• Customer Care
• CSR
• Typing (10+ years)
• Computer Literacy (10+ years)
• Customer service
• Computer skills
• Medical terminology
• Medical receptionist
• Multi-line phone systems
• Medical Scheduling
• Medical Office Experience
• Insurance Verification
• Hospital Experience
• Phone Etiquette
• Medical Billing
• Patient Care
• Clerical experience
• Office experience
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