Customer Service Delivery Driver
Resume:
Karina Andrade
Hialeah, FL *****
***********@*****.***
Pastry Chef
Client Services Waitress Pastry Chef
Reliable, energetic and resourceful customer service professional with over 12 years of experience resolving customer complaints and promoting conflict resolution. Ability to cultivate key client relationships for multiple campaigns in gastronomic industries. Expertise in client services, team work, relationship-building and communication.
Autorizado a trabajar en EE. UU. para cualquier empresa Experiencia laboral
Owner
Cakes K.A LLC - Miami, FL
mayo 2019 - Actualmente
In charge of conducting the daily production for the sale of cakes and desserts of that day. Answer calls in a cordial and professional manner, receive and schedule orders made by customers and ensure that they are ready on time. Manage the accounting and price management of the company. Amazon Delivery Driver
Amazon Flex - Hialeah, FL
enero 2020 - diciembre 2023
As an Amazon Flex Delivery Driver, you must load and unload packages, carrying them to a customer’s doorstep, navigate different routes in a safe and efficient manner, have a strong customer service, between others.
Waitress
Exquisito Restaurant - Miami, FL
agosto 2019 - diciembre 2019
As a waitress, some of the duties and responsibilities are taken customer orders professionally. Bring the food to the table and remove it when they have finished eating. Make the invoice collection, between others.
Customer Service Specialist/Sales Agent
Mailboxes ETC - Caracas, Distrito Capital
enero 2015 - febrero 2019
Receive in a professional and courteous manner the clients who arrived at the establishment. Make entry of packages delivered by customers in the system, and then make the shipment through other carriers. Answer calls to give information about our services and rates. Waitress
El Alazan Restaurant - Caracas, Distrito Capital
febrero 2012 - diciembre 2014
As a waitress, some of the duties and responsibilities are taken customer orders professionally. Bring the food to the table and remove it when they have finished eating. Make the invoice collection, between others.
Educación y formación
Computer Graphic Design
Monsignor Of Talavera Institute - Caracas, Distrito Capital 2006 - mayo 2011
High School Diploma
San Marco High School - Caracas, Distrito Capital
2002
Habilidades y conocimientos
• Quick Learner, proactive and MS Office Proficient.
• Outstanding organizational, multitasking, and problem-solving abilities.
• English: basic
• Comfortable working in both Microsoft Windows 10 and Mac OS X.
• Spanish: native language
• Excellent communication skills with a focus on team-building and customer relations.
• Pastry experience
• Chef
• Cooking
• Cake decorating
• Delivery driver experience
Certificados y licencias
Driver's License
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