Jolisa Hooper
Kannapolis, NC *****
*********@*****.***
As an individual, I believe I have exceptional people skills as well as enjoying working alongside others. I take pleasing customers very seriously and I would not hesitate to fulfill their needs to the best of my ability. In a work environment, I always present myself professionally and take pride in the work that I do. I am prepared and willing to learn new skills and present your company well. If I am hired, I will always keep my main focus on the satisfaction of our customers over all. Authorized to work in the US for any employer
Work Experience
Assistant Manager
Little Caesars - Kannapolis, NC
February 2020 to Present
• Open/close store
• Safe counts
• Inventory
• Deposits
• Bank runs
• Run shifts
• Assist GM with management duties
• Any other duty required
Shift Leader
Dunkin' Donuts - Kannapolis, NC
February 2019 to Present
1 Started as sandwich maker; which the duties consist of making breakfast sandwiches, performing hot temps, cooking food to order, keeping clean work space, dishes, prep, and any other duty assigned. 2 promoted to shift lead; which the duties consist of arriving on time, being in uniform, temps, machine calibrations, shift covering, running shifts, drink making, counting safe and cash drawers, entering deposits, bank runs
3 Received serv-safe certification.
Deli Manager
Food Lion - Kannapolis, NC
August 2021 to August 2023
• Food lion to go
• Office associate
• Cashier
• HBC/Stocking
• Assistant Deli manager
• Deli manager
• Any other duty asked
Store Clerk
Carolina Oil Company - Kannapolis, NC
February 2019 to May 2019
• Open/close store
• Inventory
• cashier
• stock cooler
• change trash
• safe drops
• check in truck orders
• any other duties assigned
Manager Trainee
Freddy's Frozen Custard & Steakburgers - Concord, NC March 2018 to January 2019
My duties included: ● Cook ● Clean ● Safe counts ● Draw skims ● Morning store opener
● Set up equipment(fryers, custard machine, grills, etc) ● Order taker ● Table Touch(guest check) ● Ensure everyone is on task ● Prep ● Any other duty assigned Reason for leaving: Business Closed January 2 2019. Cashier
Miyabi Jr Express - Kannapolis, NC
September 2017 to March 2018
My duties include: ● Order Taker ● Prepare Food ● Receive Payments ● Clean ● Assure customer satisfaction ● Keep clean work area ● Be punctual, neat, quick as well as accurate and assertive ● Any other duty assigned.
Reason for leaving: searching for more stable and long term with benefits. Cleaner
The Maids Of Concord - Concord, NC
February 2017 to August 2017
28027 704-***-****
Kimberly Bartnik
My duties included: ● Cleaning Homes ● Preparing all supplies daily for use ● Vacuuming, sweeping, dusting, mopping, etc.
● Arrive to work on time daily.
● Any other duty assigned.
Reason for leaving: Business Closed.
Crew Trainer
Mcdonalds Inc - Kannapolis, NC
September 2015 to January 2017
My duties included ● Cook ● Cashier/order taker ● Food prep ● Grill area ● Clean work area ● Any other duty assigned
Reason For Leaving: Better job opportunity.
Machine Operator/Packer/Assembler
Select Staffing - Concord, NC
September 2013 to May 2015
Shipper/Receiving 704-***-****
Nicole Burris
My duties included: ● Pack, ship, receive, assemble any part required ● Keep clean work area ● Be on time and complete work in a timely manner ● Any other duty required. Reason for leaving: Assignment Ended. Temporary assignment. Office Manager/Assistant
Tina’s Home Improvement - Charlotte, NC
June 2010 to March 2013
• inbound/outbound calls
• set appointments,confirmation call of appointments
• handle mrs tina’s day to day scheduling and calling, house visits and all applicable
• invoices
• billing and payments
• spreadsheets
• inventory
• key drop offs and pick ups
• any other duty assigned
Education
Diploma
South Rowan High School
June 2010
Skills
• Food Service
• Crew Member
• Shift Lead
• Shift Supervisor
• Fast Food
• Customer Service
• Team Member
• Key Holder
• Microsoft Office (4 years)
• Microsoft Powerpoint
• Assistant Manager Experience
• Cleaning Experience
• Food Preparation
• Cash Handling
• Food Safety
• Inventory Control
• Customer support
• Fraud