Customer Service General Labour

MARCO LOMBARDI

** ********* *****, *****, ******* · 647-***-****

*************@*****.***

A hardworking individual with proven expertise in the labor, security and transit sector seeking a position with a company that provides ample opportunity for growth and advancement.

EXPERIENCE

MAY 2023-PRESENT

GENERAL SEASONAL LABOUR, WOODBINE ENTERTAINMENT

• CONSISTENTLY DELIVER A CLEAN, SAFE, AND WELL-MAINTAINED FACILITY

• PERFORM MAINTENANCE AND GENERAL LABOUR TASKS FOR ALL FACILITIES, GROUNDS, TRACKS, TUNNELS, BUILDING AND STABLES.

• MAINTAIN ALL DOCUMENTS IN A TIMELY AND ACCURATE MANNER AS REQUIRED.

• MAINTAIN BARNS, PADDOCK, STALLS AND OTHER RELATED BUILDINGS • ENSURE MAINTENANCE OF PADDOCKS, TRACK RAILS, HORSE PATHS, WALKING RING, RAILING AND OTHER RACING RELATED ITEMS.

• ASSIST WITH LANDSCAPING: SODDING, WATERING, CUTTING GRASS, PLANTING, WEEDING, RAKING.

• ASSIST WITH TURF MAINTENANCE INCLUDING FERTILIZING, MOWING HARROWING, HEDGE AND IRRIGATION MAINTENANCE, ROLLING SPRAYING, STOMPING VACUUMING, PINNING, ETC. • INSTALL AND REMOVE SNOW FENCES, BARN TARPS, TRACK BARRICADES, OFFICE FURNITURE, TACK ROOM BEDS, FILTERS, CHANGE TILES, AND MOVES.

• COMPLETE WORK IN A SAFE AND EFFICIENT MANNER • ASSIST OTHER TRADES AS ASSIGNED.

2009-2021

CARHOUSE OPERATOR, TORONTO TRANSIT COMMISSION (TTC) Safely operate subway trains in yard & on mainline for maintenance related repairs, as well to ensure high quality customer service while providing a safe, clean, efficient mode of public transportation.

2

2004-2009

RAMP AGENT, GLOBE GROUND (PEARSON AIRPORT)

• Responsible for maintaining the safety and security of the ramp at all times

• Monitor customer safety during boarding and deplaning, and assist customers in a friendly and courteous manner

• Marshal aircraft on the ramp (e.g. directing, assisting and parking all arriving, departing and towed aircraft)

• Transfer cargo (including luggage) to other gates, other airlines and to passengers

• Observe safe ground-handling procedures and maintenance of ground service equipment, including the performance of equipment checks

• Comply with all safety procedures and airline policies

• Responsible for courteous, prompt, accurate and careful handling of customer baggage, airfreight and company material; continuous lifting, loading/unloading, sorting and transfer of baggage, freight and company material EDUCATION

2001

HIGHSCHOOL DIPLOMA, ST. JOAN OF ARC CHS

Graduated in 2001 and obtained a Ontario Secondary School Diploma. LICENSE AND CERTIFICATES

• Ontario Security License

• Valid G Drivers License

• Smart Serve

• CPR and First Aid Certified (Heaven Can

Wait)

• A.G.C.O License

SKILLS

• English Language – Spoken and Written

• Physically fit - can lift over 70lbs

• Team Player/computer skills

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