Customer Service High School
Resume:
Minerva Barnett
San Jose, CA 95134
***********@*******.***
Professional Summary
Dedicated and detail-oriented professional with over 20 years of experience in retail and customer service. Proven ability to manage memberships, process refunds, and provide exceptional support in fast-paced environments. Aiming to leverage my skills in a challenging new role.
Skills
Customer Service Excellence
Membership Management
Cash Handling
Refund Processing
Dispensing Optician Expertise
Strong Communication Skills
Work Experience
Dispensing Optician
costco
2020 – 2024
Provided expert advice on eyewear selection and adjustments.
Assisted customers with fittings and troubleshooting optical issue
Maintained accurate inventory and sales records
Membership and Refund Clerk
Costco, mountain view
2012 – 2020
Managed membership applications and renewals efficiently.
Processed refunds and handled customer inquiries with professionalism.
Trained new staff on membership policies and procedures.
Cashier
Costco
2003 – 2012
Delivered friendly and efficient service while handling cash transactions.
Assisted customers with product inquiries and store policies.
Ensured the checkout area was clean and organized.
Education
High School Diploma
Los Banos High School, Los Banos, CA
1994
Certifications
A.B.O. Certified
N.C.L.E. Certified
Bilingual spanish
Contact this candidate