Customer Service Representative

YIRA ALEJANDRA LARGAY HOWELL

C U S T O M E R S E R V I C E S P E C I A L I S T

Expert Organizer

Detail Oriented

Customer Centric

Client Facing

Problem-Solver

Computer Literate including MS

Office

Strong Communications

Team Player

Speak four languages include

English, Spanish, Dutch and

Papiamento

S K I L L S

203-***-****

2 Blue Mountain Road Norwalk,

CT 06851

*******@*****.***

I am a qualified customer service specialist, with over 10 years of experience in the hospitality industry. In addition, I speak four languages fluently which are a powerful asset in any customer facing role. After recently moving from Aruba to the United states, I am legal to work here in the US. P R O F I L E

E X P E R I E N C E

PROFESSIONAL EXPERIENCE INCLUDES:

Professional Organizer

Hostess/Retailer at leading restaurant for 4+ year in Aruba Responsible for assisting all customers

Selling all merchandise to visitors, including inventory management

Worked closely with staff to ensure exceptional customer experience

Floorplan management, schedules and coordination of all wait staff

Assist kitchen staff if needed

Customer Service Liaison at Aruba Airport

Provided all travelers with customer service including check for flights

Assist with any travel plan changes

Audit all traveler lists with airline boarding details Managed tax payments of travelers

Managed all paperwork for accounting firm as accounting assistant

Answered phone, scheduled appointments

Filed paperwork as needed

E D U C A T I O N

Equavalent to 4 year college degree

Completed 2015

LANDEXAMEN ARUBA

4 Year Degree

Completed 2012

FILOMENA COLLEGE HIGH

SCHOOL