Celeste
Canete
Dedicated and experienced administrative
professional with over two decades of experience in customer service, billing, and account management. Proven track record of enhancing operational
efficiency, improving financial accuracy, and
providing exceptional customer support. Seeking to leverage extensive background in administrative
roles and a commitment to excellence in a
challenging new position.
***********@*****.***
Miami, FL
Strong organizational and
planning skills
Excellent communication and
customer service abilities
Proficient in MS Office (Word,
Excel, Outlook) and accounting
software
Detail-oriented with a knack for
accuracy in billing and financial
records
Capable of managing multiple
priorities in fast-paced
environments
General Education
Miami Senior High School
2000
Administrative Assistant / Accounting
Rothman Associates / Miami, FL / February 2008 – May 2024
Managed a wide range of administrative tasks
including document preparation, data entry, and office organization to support daily operations.
Provided top-notch customer service, addressing
client inquiries, and resolving issues promptly to ensure customer satisfaction.
Coordinated shipping schedules, tracked shipments, and ensured timely delivery of goods, enhancing
logistics efficiency.
Handled billing processes, prepared invoices, and processed payments, contributing to a 15% reduction in billing errors.
Billing Specialist / Customer Service
Genesis Press, Inc./ Miami, FL / September 2003 – July 2007
Oversaw and streamlined billing operations,
improving invoice accuracy by 20% through
meticulous review and system enhancements.
Served as a primary point of contact for customer service, resolving queries and building strong client relationships.
Implemented new billing procedures that expedited payment processing and reduced average collection
period by 10 days.
Assisted in the preparation of financial reports and budgets, providing critical support to the accounting department.
Account Receivable and Account Payable Clerk
Capital Transportation & Technology / Miami, FL / August 2000 – August 2003
Managed accounts receivable and payable, ensuring accurate and timely processing of transactions.
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Improved cash flow by reducing outstanding
receivables by 25% through effective collection
strategies.
Processed vendor invoices, scheduled payments, and reconciled accounts to maintain accurate financial records.
Assisted in monthly and yearly closing procedures, contributing to the efficiency of the accounting
department.