Customer Service Lead Bartender
Resume:
Christina L. Weber
Lead Bartender
Bainbridge, IN 46105
******************@*****.***
Summary of Qualifications
● Skilled in mixing, serving and garnishing drinks
● Indiana Alcohol and Tobacco Commission Permit
● Indiana Server Training Cert
● Graduated TEAMS training
● Proficient in Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Publisher
● Excellent communication and ability to respond/handle customer inquiries
● Cash handling, credit, tab, pre authorization
● Creating attractive merchandising displays
● Responsible Service of Alcohol Standards
Professional Experience
VIP Bartend Lead - Gainbridge Fieldhouse
Lexus Lofts / Verandas
2022 - Present
● Maintain a VIP experience and ambiance
● Develop themed craft cocktails geared towards the clients attending the event
● Prepare cocktails and sustain current wine/beer knowledge
● Manage serving staff
Bartender - Lucas Oil Stadium
Quarterback Club & Main Concourse
2022 - Present
● Provide excellent and efficient customer service
● Maintain an extremely faced paced and at times volatile environment
● Assess guests alcohol consumption, determine when service should be discontinued then deliver that decision to guests in a non confrontational manner Bartend Lead - Indiana Convention Center
Conventions, Conferences and Events in Downtown Indianapolis 2022 - Present
● Provide liquor, beer, wine and craft cocktail service geared towards the event
● Promote and endorse company sponsors
● Conduct inventory counts, stocking, ordering and event management Levy Key Bartender VIP
Personal Bartender Andretti
Services Indianapolis Motor Speedway 500
May 2022 - Present
● Bartender for Suites/Club/VIP
● Deliver service for special events increasing sales revenue
● Lead regarding paperwork and Point of Sales systems Premium Services Bartender
Kentucky Derby 2022
2022-Present
● Bartender for Suites and VIP with High Profile Clients
● Worked with key staff to ensure safety and health codes were followed
● Catered to 140 Guests simultaneously as the only present bartender
● Efficiently managed bar staff and servers
Club Bartender-Aramark/Victory Field
VIP Level
March 2022- Present
● Train junior staff members and mentor on correct practice
● Serve high profile clients with discretion
● Maintain a stocked and organizational bar
Indy Pride Festival
VIP Bartending
June 2022 and 2023
● Provided excellent customer service to a variety of individuals
● Crafted custom and menu based cocktail
● Gave extremely fast paced, efficient and courteous service VIP Bartend Lead - Ruoff Music Center
VIP Upper Deck
2022 - 2023
● Maintain a VIP experience in atmosphere as well as craft cocktail offering
● Promote and endorse company sponsors
● Prepare cocktails, serve craft beer and sustained basic wine knowledge Courtyard by Marriott - Indianapolis, IN
Lead Bartender
2021 - 2023
● Successfully reopened bar and Bistro after closing due to Covid in 2019
● Complete all inventory and purchase orders
● Assure all state requirements are met
Deja Vu Services, Inc.
Manager/Bartender
2020 to 2022
● Manage Independent Contracted Entertainers
● Orchestrate promotions within the club; liaison for promotions with corporate office
● Oversee cash flow, collect fees and set up deposits for following day - maintaining an accurate cash drawer of $10,000 or more per shift
The American Legion Post #355
Bartender
2020 to 2021
● Managed member applications, dues and requests
● Extensive work in gaming
● Building rapport with members
Alt Class Inc/ Indianapolis, IN
Lead Bartender
May 2018 to June 2020 (Closed - Covid)
● Maintained correct liquor, beer, wine, etc counts
● Event sales
● Experienced in adhering to Indiana State and Marion County Health Guidelines Indy Auto Man
Business Development Consultant
2017-2019
● Build customer relationships and advise on sales and promotions
● Learn, reference and apply product knowledge
● Regularly had highest sales in department
Fieldwork Social Centered Services
DCS CaseWorker
2015-2017
● Tutor, Mentor, Homemaker/Parent Aide, Supervised Visitation Facilitator (contractor) DJW Sales Inc.
Management
2002-2015
● Created Employee Schedules
● Human Resources
● Accounts payable and receivable
● Marketing and promotions
Education
● Ivy Tech Community College – 2009
3.87 GPA – Valedictorian of Human Services Program
● ATC Bartending License Indiana 2015-present
References
● Sonja Esters
Event Supervisor Indiana Convention Center
317 - 220-3275
● Alisha Ridenour
Landing Bar Supervisor at Victory Field
● Heather Warren
Alt Class Inc - Bar Manger
Contact this candidate