Data Entry Customer Service

Madiha Mufti

**** **** ** ************@*****.***

Hillsborough, NJ 08844 770-***-****

JOB OBJECTIVE

A position in the health care industry.

HIGHLIGHTS OF QUALIFICATIONS

Outstanding customer service skill, diplomatic and patient with all types of individuals and organizational levels.

Highly organized, with great attention to details and follow-through.

Flexible, able and willing to learn new things.

Professional in appearance and strong work ethic.

Computer skills include: MS Office Suite.

ACCOMPLISHMENTS

As Phlebotomist at Excell

Performed blood collections by venipuncture and different techniques for all age groups

Processed specimens including labeling, centrifuging, freezing and preparing for transport as required by test order

Monitors inventory levels and follows appropriate protocol for replenishing supplies in phlebotomy room and storage area

Prepares collection containers with appropriate preservatives for patients and gives instructions for proper collection of specimens at home (Urine & Stool)

Performed data entry of patient’s information in an accurate and timely manner and send it to main office

As Phlebotomist at LabCorp

Performed blood collections by venipuncture and different techniques for all age groups

Processed specimens including labeling, centrifuging, freezing and preparing for transport as required by test order

Prepares collection containers with appropriate preservatives for patients and gives instructions for proper collection of specimens at home (Urine & Stool)

Performed data entry of patient’s information in an accurate and timely manner

Processed billing information and collected payments

Monitors inventory levels and follows appropriate protocol for replenishing supplies in phlebotomy room and storage area

Checking appointments and organizing patient flow to help minimize wait time

AS Medical Lab Technician (Trainee) for Life Labs:

Keep the laboratory and all equipment clean.

Prepare the laboratory equipment and specimens for tests.

Collect patient’s body fluids for lab test and analysis.

Analyze and record test results in order to issue reports that utilize graphs, charts, and narratives.

Perform blood counts and blood tests for transfusion purposes.

WORK HISTORY

2023-Present Excell Lab (Phlebotomist) Hillsborough, NJ

2021-2023 LabCorp (Phlebotomist) Flemington, NJ

2013(July-Aug) Medical Lab Technician (Trainee) Life Labs, Toronto, ON

EDUCATION

2012-2013 Medical Laboratory Technician Oxford College, ON, Canada

REFERENCES : Available upon request

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