Customer Service Special Events

MELINDA SHAMBLIN

Bradenton, FL ***** 813-***-**** ***********@*****.*** WWW: Bold Profile

Professional Summary

Professional certified bartender with a fun upbeat attitude. Experienced in a fast-paced high-volume bar restaurant venue. Providing excellent customer service by building relationships and giving guests the best most memorable experience possible. Skills

Knowledge of drink recipes and creating craft

cocktails

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• Leadership and dependability

• Problem solving and adaptability

• Strong customer service skills

• Organization

Work History

Bartender 03/2024 to Current

Kona Bar at Lecom Field – Bradenton, FL

• Served high customer volumes during special events, nights, and weekends. Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

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Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

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Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

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Bartender 03/2023 to 01/2024

Courtyard by Marriott – Bradenton, FL

• Greet and welcome customers, Take food and drink orders and deliver them in a timely manner

• Serve and create craft cocktails, beer, and wine

• Suggest cocktails and menu food items

• Prepare and reconcile all guest checks on POS system

• Supervise and oversee all bar operations

• Take inventory of all bar supplies

• Maintain bars station by restocking, Replenishing bar inventory, Bartender/Beverage Cart Attendant 02/2014 to 02/2019 Cove Cay Golf Club – Clearwater, Florida

• Taking food and drink orders from guests and delivering them in a timely manner

• Ringing up and cashing out customers on POS system Maintaining the bar station and operations by restocking, replenishing bar inventory, and cleaning

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• Providing bar service for special events I e weddings, Private parties, and holidays. Education

RVP Certification Servesafe Certification

Certifications

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