Front Desk Office Manager

Patricia Ann Szatanski

** ********* ******

Norwalk, CT. 06854

239-***-****

MATANZAS INN BAYSIDE RESORT AND MARINA, FORT MYERS BEACH, FL.

APRIL 2010 TO JUNE 2024

RESORT AND MARINA MANAGER

Responsibilities:

Managed all aspects of the resort/marina front desk, housekeeping, and maintenance department.

Conducted night audits and reconciled all prior day information and new reservations.

Generated weekly and monthly occupancy reports and payroll.

Ordered all supplies for office, housekeeping, and maintenance.

Maintained all online information for the resort/marina and created Constant Contact promotions.

Assisted the front desk with phone calls, reservations, check-ins, and check-outs.

Inspected grounds and units at check-out and before check-in.

NORWALK COVE MARINA, EAST NORWALK, CT.

MARCH 1994 TO MARCH 2010

OFFICE MANAGER AND SERVICE WRITER

Responsibilities:

Assistant to the Service Manager and supervised 20 shop and field personnel.

Generated all work requests for repairs/maintenance on 500+ yachts and vessels.

Recorded all labor/materials and processed invoices.

Tracked and invoiced revenue for winter storage for 700+ yachts and vessels.

Education:

Graduated Brien Mcmahon High school 1990

Norwalk Community College 1990 to 1992 (Business Law)

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