Los Angeles Product Development

Vighnesh Dhuri

**************@*****.*** 213-***-**** Los Angeles, CA LinkedIn

EDUCATION

University of Southern California Aug. 2022 – May 2024 Master of Science (MS) in Engineering Management Los Angeles, CA

Courses: Business Analytics, Statistics for Engineering Managers, Economic Analysis of Projects, New Product Development Mumbai University Aug. 2016– Oct. 2020

Bachelor of Engineering (BE) in Information Technology Mumbai, India

Courses: Data Mining & Business Intelligence, Advanced Data Management Tech, Big Data Analytics

Chairperson: Entrepreneurship Cell - Guided 3 student-led ideas to market fit by partnering with industry mentors & angel investors

IEEE Publication: Real-Time Parking Lot Occupancy Detection System with AI – Deep Neural Network (Link) EXPERIENCE

SoCalGas (via KRE Consulting) Jul. 2024 – Present

IT Business Analyst (Digital Transformation) Los Angeles, CA

Developed Power BI reports by collaborating with meter maintenance team, SMEs to achieve operational excellence - better service at faster rate by enabling supervisors to automate scheduling and track employee performance KPIs in real-time

Aided developers by decoding legacy reports to create data mappings for 93 critical fields, tracking maintenance, gas leaks & customer orders data for migration to Redshift, accelerating report delivery and enabling extended systems testing before the busy winter season

Ensured data validation and performed User Acceptance testing over 14 Power BI reports - identified, documented and resolved 8-10 issues per report in collaboration with developers and SMEs to achieve a 100% end user satisfaction rate Prodhub.ai May 2023 – Aug. 2023

Startup Product Manager Intern (New Product Development) Los Angeles, CA

Deployed Mixpanel analytics to track user in-app activity and identify drop-off points from events like inaccurate search, which when resolved with a more accurate vector-based search, boosted user satisfaction from 5 to 8 on a 10-point scale

Analyzed our onboarding process alongside competitors, researched best practices, designed wireframes & collaborated with engineering teams to revamp onboarding with reduced steps, value discovery prior signup design that increased activation rate by 20%

Conducted feedback interviews from beta users and designed a survey to understand customer demand, pain points, constraints and price sensitivity (Van Westendorp Model) that helped product team refine product roadmap Value3 Advisory Mar. 2019 – Jul. 2022

Software Engineer (Financial News, Risk Management & Credit Rating tools) Oct. 2020 – Jul. 2022 Remote

Recognized for technical leadership, overseeing the financial news product line that contributed 60% to annual revenue by acting as primary contact for inquiries, feedbacks and escalations, driving a 10% increase in net promoter score

Spearheaded the crawler expansion program by standardizing processes, conducting Scrum Ceremonies, and channeling 10 person data engineering team to go from 8 regional to 153 active global crawlers that enabled business to target international clients

Streamlined the credit rating process by integrating financial data from FactSet, internal SQL data, and news from NoSQL databases into a unified API with a simple UI, cutting processing time by 67% and improving data accessibility for faster decision-making

Developed the front-end UI for 4 B2B SaaS applications using ReactJS, implementing reusable components (DRY Principles) and optimizing performance for a seamless user experience for end users - Banks, Wealth Managers Data Analyst Intern Mar. 2019 – Sep. 2020

Pioneered data scraping process with python, NLP, selenium to scrape, filter and store ~1.2 millions of company-relevant news articles in elasticsearch - an important technical enabler for our most profitable product line

Designed an API health monitoring dashboard with visualization and email alert mechanism using tabulator by integrating crawler performance logs, enhancing system performance visibility and reducing downtime by 25% through proactive issue identification SKILLS & CERTIFICATIONS

SKILLS: Power BI, Tableau, SAS, Excel, Python, MySQL, Sharepoint, Jira, MS Project, ReactJS; Agile SDLC, Requirement Collection

CERTIFICATIONS: PMI Project Management Professional (PMP), SAFe 6 Product Owner / Product Manager PROJECT

University of Southern California May 2023 – Aug. 2023 Student Software Engineer (Process Optimization) Los Angeles, CA

Developed an ETL and data visualization web app that integrated excel data entry, image capture and reporting process to capture data for USC 48K+ doors resulting in to a single app which was 2x faster and reduced labor cost by 3x

Collected user requirements, shadowed daily job of 4 end users across 3 department to identify common issues with existing processes and design a scalable architecture platform that saved ~600K annually in operational cost

Contact this candidate