Technical Support Specialist
Resume:
@
O
COLLEN GWIRIZE
*************@*****.***
August 2021 to
date -
January 2017 -
June 2021
Experience
Vivo Consultants Mozambique LDA
Technical support specialist
Identified hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Customer relations- liasing with clients to quickly get to the root of their problem and resolve it.
Supported customers with basic technical support for current and past software releases.
Kram Engineering Lda Mozambique
Maintanance Electrician
Installation of solar power and all electrical systems which includes boilers, heaters control systems, house wiring and industrial installations. Maintenance of all lighting and heat extraction systems. Adherence to all safety and workshop procedures as well safe keep of tools General maintenance of power transformers and low tension lines. Installation and maintenance of new tech machines such as CNC plasma cutter and CO2 welding machines .
Installation of motor control systems of electric motor driven conveyors and motor pumps ( VFD, PLC’s)
Ensuring we carry out energy saving management systems Repairs of domestic electrical appliance as well as workshop equipment
(grinders, tile cutting machines, blowers, heat extractor fans, freezers, air conditioners and compressors).
Monitoring the conveyor system with the mechanical fitters(checking speed,oil viscosity,general maintanance) ensuring that all electrical control systems are in good working order.
Turnal Fibre Cement
March 2000 -
February 2010
Maintanance Electrician
Carrying out electrical power extensions for drill rigs and roof bolters. Maintenance and servicing of vertical sump pumps and underground fans. Sizing, joining and termination of low, medium and high voltage cables up to 120mm and 4 core cables.
Carrying out conveyer belt extensions including conveyer lighting, rip and tear installation, sirens and pull switching system
Servicing and maintenance of all electrical power switch gear. Joining, sizing and termination of high, medium and low voltage cables. Carrying out Planned maintenance required on the plant. Attending to electrical faults and breakdowns in all areas in the plant. Follow-up and recommend actions to overcome and improve problems encountered.
Imparting practical and theoretical knowledge to students on attachment, apprenticesand semi-skilled and fellow workers on call-out and stand-by. Carrying out shift work during planned shutdown maintenance. Maintenance and servicing of compressors. (Comp Air broom wade- screw rotary types 7.5 bars compressor)
Maintenance and servicing of power distribution transformers. South Wales electronic transformers 1250 KVA/ 11kv-550v (O.N.A.N cooling delta/star connected).
Carrying out domestic house wiring on company houses and testing. Installation, maintenance, service and repair of UPS systems. Troubleshooting, service and maintenance on any electrical problems encountered within the process including.
Rewiring and installation of new electrical units and components to provided schematic electrical drawings.
Maintenance and servicing of switch gear and motors for Ball milling machines, crushers, conveyor belts and compressors.
Servicing and repair of distribution transformers, tar fired boilers and hoists. Disassembles, inspects, reassembles, troubleshoots, repairs and replaces malfunctioning parts or equipment (motors, switches, sensors, input/output boards, controllers servos, gears, sprockets chains, knives, etc. using test equipment.
Education
National Certificate in Electrical Installation
National Certificate in Electrical Power Engeering Certificate Management Systems Internal Auditing (Safety Health Environment and quality, ISO 9001,ISO 14001 and ISO 18001,IMS Intergrated Management Systems)
Certificate in Basic Hydraulics (Valves,circuits and oils) Skills
Ability to learn new skills, trouble shooting,complex problem solving, flexible multi tasker,equipment operating experience,supervisory skills,Labour Relations as well as Occupational health and safety. Other Skills -Stock Control Undertaking proper system of proper inventory and timeous stock take on all electrical equipment and machines. • Receiving of all purchased goods that included ceramic tiles, epoxy, vehicle spares, tools, equipment and other related materials. • Generating of job cards for all the incoming jobs and jobs done. • Issuing of tools and materials to various departments • Ensuring that all vehicles have checklists and all related documents are up to date as well as making sure that all vehicles are clean and do not have any defects. • Assisting the mechanics in all vehicle maintenance and servicing • Undertaking proper system of proper inventory and timeous stock take on all electrical equipment,machines and vehicles • Ensuring that all vehicles have checklists and all related documents are up to date as well as making sure that all vehicles are clean and do not have any defects. • Assisting the mechanics in all vehicle maintenance and servicing • Recording weekly mileage for vehicles and prepare timeous routine service • Ensure that all vehicles have proper and up to date documentation, insurance, radio, registration book, council disc. • Allocation and monitoring of fuel to respective vehicles • Maintaining stock security and adhering to all safety rules and regulations
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