Customer Service Representative
Resume:
Concord, NC *****
**********@*****.***
Zada Marie
SKILLS
Customer Service, Computer Skills, Medical Terminology, Patient Service, CPR Certified, Money Management, Organization, Appointment Scheduling, Communication, Fast Learner, Attention To Detail & Accuracy, Dental Terminology EXPERIENCE
Walgreens, Harrisburg — Customer Service Representative July 2021 - January 2023
● Working cash register to check customers out, working photo orders. Checking out online orders and fedex pick up orders.
● Stocking and facing isles, placing new inventory on shelves and putting misplaced items in correct place
● Providing courteous and efficient service and support to customers Novant Health, Concord — Receptionist/ Patient Care Coordinator February 2023 - February 2024
● Work with patients to schedule appointments and answer questions about services
● Communicate effectively with others healthcare offices and with patients through phone, fax, and email.
● Maintain and update patient database.
● Keeping workplace clean and organized
RHA Health Services, Charlotte — Direct Support Professional March 2024- Present
● Working with individuals with disabilities and helping with essential daily tasks.
● Helping individuals with bathing,eating,walking, writing,etc.
● Creating behavior plans for each client helping them achieve personal behavior goals.
EDUCATION
Hickory Ridge High School, Harrisburg — High School Diploma August 2018 - January 2022
Charlotte Dental Assistant School
June 2024 - August 2024
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